chan kuen

owner

About

Internal auditing covering regulatory, compliance and investigative audits. Business process improvement. Project management in implementation of new systems for financial sector. Specialties: Business process improvement in banking sector. Documentation of processes. User Acceptance Test management.

Country

malaysia

City

kuala lumpur

Industry

banking

Skill

banking, management, business process improvement, business strategy, retail banking, business analysis, auditing, core banking, internal audit, financial services, risk management, sdlc, software project management

Experience

vice president

alliance bank berhad

2011-6 - 2014-6 · 3 yrs 1 mo

* Head of Business Processes & Re-engineering * Responsible to review and improve the work processes of banking operations. At the same time, undertake and supervise cost savings projects undertaking by the Group Operations. * Head of Branch Operation for the Bank of 700 operations branch staff all over Malaysia assisted by 6 Regional Managers. * My tasks includes: *  Management of branch operations across a network of 89 branches. *  Day to day management of operational matters. *  Management of branch overheads and fixed assets. *  Managing service issues. *  Strategize to enhance customer experience and improve branch processes.

senior manager

ambank berhad

2010-8 - 2011-5 · 10 mos

Test Manager for the Group Risk Management – Projects covering a major project for compliance to IFRS (International Financial Reporting Standards) and BASEL II.

manager

standard chartered bank

2006-12 - 2010-7 · 3 yrs 8 mos

User Test Group Manager for the new of testers for Core Banking based in Kuala Lumpur . UAT management for the implementation of Core Banking systems for the UTG Team in China, Labuan, Pakistan, The Philippines and Sri Lanka I was moved to a section called, Global Release Management as a Release Manager. My role is to assess and coordinate all IT related releases, upgrades and implementation of the global banking applications.

manager

public bank berhad

1981-2 - 2006-12 · 25 yrs 11 mos

* Business process improvement. * Documentation of processes. * Special projects with Central Bank and other clients. * Branch support

owner

caesda transport services

2014-9 - Present · 12 yrs 1 mo

* We provide van hire for: * o Airport transfer * o City Tour * o Overland Tour packages * We also provide: * o World Hotel Reservation * o Inbound and Outbound Tours packages * o Free & easy packages * o Gold & Island packages * o Business study & exchange * o Homestay & Education tour * In addition, I do provide: * o Photography service * o Banking and financial consultancy service * o Business Improvement consultancy * Visit us at http://www.caedsa-kltransport.com