Chaitali D.

Chaitali D.

Sr. Manager Service Delivery - Core HR, Talent, and Total Rewards @ McDonald's

About

Experienced HR leader with 19+ years of experience in leading and transforming HR functions. Experienced in various facets of HR spanning from HR Operations, HRBP and Talent Acquisition. Demonstrated ability to successfully manage and develop high-performing teams, drive HR initiatives, leverage technology and streamline critical HR processes. Proven ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders across geographies. Thrived in fast-paced, global environments and successfully navigated complex organizational challenges. Six Sigma Green Belt certified with a strong focus on data-driven decision making and continuous improvement.

Country

India

City

Hyderabad

Industry

Human Resources

Skill

HRMS (Workday, SAP), HRMS (PeopleSoft), HRMS (Success Factor Employee Central), HR Operations, Stakeholder Management, HRMS (Success Factor Employee Central, Workday, SAP, PeopleSoft), Change Management, Process Redesign and Improvement, Project Management, Data Analysis and Reporting, Team Leadership and Management, Communication & Interpersonal Skills, Microsoft Office, Employee Engagement, Talent Acquisition, Employee Relations

Experience

McDonald's

Sr. Manager Service Delivery - Core HR, Talent, and Total Rewards

McDonald's

LinkedIn
2025-9 - Present · 1 yr 1 mo

Hyderabad

PepsiCo

Executive Manager - People Experience & Operations

PepsiCo

LinkedIn
2023-10 - 2025-9 · 2 yrs

Hyderabad

HR Leader with a proven track record of success in leading and managing Global HR Service Delivery teams, including Quality Control, Reporting and Employee Life Cycle processes across geographies.

PepsiCo

Senior Manager - People Experience & Operations

PepsiCo

LinkedIn
2021-9 - 2023-9 · 2 yrs 1 mo

Hyderabad, Telangana, India

Accenture

HR Specialist

Accenture

LinkedIn
2018-3 - 2021-9 · 3 yrs 7 mos

Bengaluru, Karnataka, India

Part of Human Resource Shared Service team supporting employee base of 200K. Led various team like Exits, HRMS (Workday, SAP), Ex-Employee Verification, Credence Letter and Accenture Service Tool teams for Accenture India

Accenture

Senior Analyst HR

Accenture

LinkedIn
2014-9 - 2018-3 · 3 yrs 7 mos

Bengaluru South, Karnataka, India

WNS Global Services

Manager HR

WNS Global Services

2010-10 - 2011-12 · 1 yr 3 mos

Bangalore

Led the complete spectrum of HR function for 800 employees in Bangalore’s KPO division along with a team of 4 members. Responsible for all areas of Human Resource which included employee relation and engagement, grievance management, corporate initiatives, performance management, recruitment, benefits and other HR operations.

HSBC Data Processing India Pvt. Ltd

Assistant Manager - Human Resources

HSBC Data Processing India Pvt. Ltd

2007-5 - 2010-10 · 3 yrs 6 mos

Bangalore

Was responsible for maintaining PeopleSoft HRMS, MIS, handled Pre/Post ESAT survey, Service recognition program and in addition to these was also HR generalist for a team of 500+ employees. Had 2 HR team members reporting to me.

HSBC Data Processing India Pvt. Ltd

Executive - Human Resources

HSBC Data Processing India Pvt. Ltd

2005-9 - 2007-4 · 1 yr 8 mos

Bangalore

Was responsible for sites database base maintenance in excel, HR MIS, induction formalities, bank related formalities for employees, issuing letters, maintaining/auditing disciplinary records.

HSBC Data Processing India Pvt. Ltd

Customer Service Executive

HSBC Data Processing India Pvt. Ltd

2003-4 - 2005-9 · 2 yrs 6 mos

Bangalore

Was part of team handling HSBC's backend banking processes.

Education

Bapuji Institute of Engineering & Technology, DAVANAGERE

Bapuji Institute of Engineering & Technology, DAVANAGERE

LinkedIn

Industrial Production and Management

1997 - 2001 · 4 yrs

Chaitali D.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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