Chahek Bhargavi Jaiswal

• Defined product strategy and roadmap for enterprise-grade infrastructure capabilities supporting 10+ AI, agentic, and compute-intensive production workloads, enabling scalable data access, secure multi tenancy, and high concurrency performance for LLM driven enterprise use cases. • Delivered 3 mission-critical features, including multi tenancy, subdirectory exports, and object lock, strengthening data isolation and compliance posture, driving a ~15% increase in competitive win rate. • Partnered with engineering to enable enterprise AI agent deployments by translating security, compliance, and scalability requirements into prioritized infrastructure roadmap initiatives. • Established and operationalized reliability, performance, and risk metrics for infrastructure initiatives tied to a $200M+ GTM pipeline, improving enterprise trust, accelerating deal velocity, and driving customer adoption. • Engaged directly with OEM partners and enterprise customers to synthesize security, compliance, and regulated industry requirements into prioritized roadmap investments and executive-level tradeoff decisions. • Partnered with sales leadership and solution architects to align product sequencing with high-value enterprise and regulated sector opportunities, maximizing business impact and market expansion.

Built Paytm! • Worked on shaping the most versatile, robust, and easy-to-use digital payments experience. Revamped the consumer app, money transfer, and consumer lending experiences, and introduced gamification. • Led product strategy and roadmap for core payments and credit products across E-Commerce and FinTech, partnering with engineering, risk, compliance, and category teams to scale KYC onboarding, merchant integrations, and in-app payment journeys. • Owned feature prioritization, GTM strategy, and competitive analysis for money movement and credit experiences (including BNPL and postpaid use cases), streamlining checkout and engagement funnels to drive a 39% increase in retention and a 65% rise in new customer acquisitions. • Solved problems such as suboptimal feature discovery, in-app navigation, leaky funnels across onboarding and transactions, and low engagement & retention, by implementing AI-powered recommendation systems and leveraging machine learning algorithms to analyze user behavior and preferences. This involved collecting and processing large amounts of data to generate personalized recommendations for users. • Enhanced the Paytm app’s checkout experience by optimizing QR processes, feedback systems, and performance monitoring. Achieved a remarkable 54% reduction in payment page load time (under 1 second) and increased daily UPI transactions by 30% through personalized payment source selection. • Increased customer retention by 39% in the Paytm payments sector (B2B & B2C) and new customer acquisition by 65% by streamlining payment processes.

• Development of Paytm wallet application for Asia and South America region from scratch. End to end management of the B2C web and mobile platform for various clients of Paytm like Vodafone, Ooreedo, Agoda etc. • Analyzed user interaction on the platform and recommended changes for a better experience, resulting in a 15% lower bounce rate. • Designed and delivered scalable APIs supporting payments, KYC verification, credit eligibility, and partner integrations, enabling faster onboarding and consistent experiences across multiple business lines. • Developed and designed Dashboard for monitoring services & integrating customer feedback with analytics collected at product level to redefine key UI interfaces, improve UX and resolve product bottlenecks. • Other Key Responsibilities: Feature prioritization, execution of all product lifecycle processes for products, GTM strategy, competitive analysis of current market trends and potential partnerships from an ROI and build vs. buy perspective, roadmap development, product launch. Managing scrum ceremonies including sprint planning, sprint review, daily sprint, sprint retrospective as per Agile standards and training the team in Agile Methodology.

Collaborated with Accenture's largest client, NCR Corporation, to successfully launch a comprehensive POS system on both mobile and web platforms, incorporating features such as F&B online ordering, tax filing, and loyalty programs. • Analyzed IT systems and business models, implementing feasible solutions through automation testing, while also translating business requirements, defining product strategy, creating MRDs and PRDs, and assessing partnerships. • Built new products & features with clear & measurable outcomes, with a critical focus on solving for business & user problems, through research, data analytics, & rapid experimentation. • Launched a successful peer-to-peer rewards program, driving a 50% increase in CRM marketing automation performance and for product development, involving research-optimised SQL queries for integration with other applications, created database triggers for use in automation, maintaining data quality and overseeing database security. • Ran beta and pilot programs with early-stage products and samples. • Enhanced POS(Point of Sales) Applications and other technical issues that came along with its uses and operation and increased productivity & thus the business.

• Worked on a key consumer-facing product of NCR Corporation, a global leader in banking and commerce solutions. • Written well designed, testable, efficient code by using best software development practices. • Worked with the consumer app teams, ideated sketched, built prototypes and delivered projects for India, USA and Indonesia consumers. • Designed multiple CRM tools to improve efficiency of company processes. • Created website layout/user interface by using standard HTML/CSS practices. • Integrated data from various back-end services and databases. • Worked closely & coordinated between technical, UI/UX & various support teams for new features to be added to the app. • Introduced new guidelines for illustrations to be used across all channels and set up a new style for iconography. • Gathered and refined specifications and requirements based on technical needs. • Responsible for maintaining, expanding, and scaling the site. • Stayed plugged into emerging technologies/industry trends and applied them into operations and activities. • Analyzed data to get better understanding of the users behavior and use that insight to work on strategies to improve the product further.

SDE turned PM

Focus: Startups, Private Equity & Venture Capital Fellow: • Columbia Entrepreneurship and Venture Society. (Building something ft. Stealth) • Columbia Women in Business TA: Product Management - MRKT B8636 Coursework: Quantitative Corporate Finance, Capital Markets and Investments, Mergers and Acquisitions, Financial Markets and the Macroeconomy, Strategy Formulation, Launch Your Startup, and Product Management.

Activities and societies: • President, Columbia Product Managers Club • University Life Campus Ambassador • Leader, CS@CU Community • Engineering Graduate Student Council Fellow • Professional Development Leadership Fellow TA: 1. Fall ’24: MATH UN1201 and ECON UN1105. 2. Spring ’25: Research - Quantitative Methods in the Social Sciences (QMSS). 3. Fall ‘25: Research - Enhanced TA - II. Coursework: Stochastic Models & Simulation, Probability & Statistics, Optimization Model & Methods, Data Analytics, Operations Consulting - Financial data modelling & Cloud computing, and RegTech (regulatory technology). The MS&E program is jointly offered by Columbia Engineering & Columbia Business School.

Activities and societies: • Was ranked among the top 5% of the batch (out of 150 students). • President, Entrepreneurial & Incubation Cell • Leader, Product and Graphic Designing Team

Activities and societies: • Have been in the top 1% of the STEM overall branch. • CCA Outstanding Merit - Won 50+ Certificates in various competitions, during the grade of 1 to 12 • Various leadership skills included being into several roles like monitor, prefect, MUN speaker (top debator), house captain, head girl. • State level - Chess Player, Swimmer