chad wastell

* Administer and support Agris ERP software across 150 users in grain and cattle business units. * System administrator for MicroStrategy: work with developers to define, build, implement, and maintain analytics projects. * Project management: Utilize Agile methodology to create user stories, document requirements, and quickly build, iterate and . innovate processes and improvements. * Maintain ongoing CRM Product Manager duties as described below.

* Manged Pro Sort System trial: Collected, analyzed and presented trial data. Reduced carcass standard deviation by 40%; reduced labor by 90%. * Participated in all areas of daily business and swine production: vaccinations, marketing, loading, and treatment of pigs.

* SQL database administrator for text message marketing. * Responsible for performance, integrity and security of database. * Designed customized reports and queries.

* Programmed and managed projects with VBA. * Wrote custom SQL applications for web reporting tools and call centers. * Audited collection agencies for global telcos. * Transformed and scrubbed data for multiple systems from multiple sources using Access, SQL, SQL Server, DTS Packages.

* Developed web-based merchandising catalog using Cold Fusion and SQL Server. * Implemented VPN solution for secure data transfer with Cisco IOS. * Developed and proposed remote administration and deployment system for AIDA audio visual display product, across a geographically dispersed network.

* Collaborated on new software and product development with manufacturers and managed vendor relationships; introduced 6 new products for distribution. * Managed internal IT systems: migrated all on-premise software to hosted or cloud services, reducing IT costs by 50%. * Implemented new Salesforce system for company. Responsible for technical and administrative process. * Turned Pro Sort System into profitable product: drove software/hardware improvements, developed pricing structures and standard operating procedures, resulting in 7% increased gross product margin, improved customer experience, and reduced service costs. * Responsible for technical sales efforts, growing total annual revenue from $3.5 million to $10 million.

* Responsible for custom Linux-based software/hardware product rollout for nationally ranked swine producer: built computers,managed quality assurance, oversaw delivery and installation, provided on-site and remote support. * Installed and maintained IT equipment; used Active Directory and Windows Server to manage and support customer base.

* Developed and maintained call center client server applications using Visual Basic. * Redesigned and maintained IVR call flow, leading to efficient handling of inbound customers. * Upgraded portions of payment engine with SQL and DTS to interface with clients’ billing systems. * Developed and tested new graphical interface with Visual Basic.

* Utilized strategic pull-through sales approach to meet regional sales goals. * Designed and implemented new pricing strategy, increasing company gross margin by 3%. * Provided technical support to dealers & end users to ensure product satisfaction and drive repeat sales. * Drove product development with manufacturer & developers; bringing 2 new models to market in 2015. * Developed training programs for field managers, reducing company expenses for on-site training. * Implemented and oversaw research and field trials to solve long-standing customer pain point. * Responsible for sales efforts and dealer relationships in U.S. and Canada

* Drive user adoption and innovative platform growth of Microsoft Dynamics CRM across 150 users in 9 business units. CEO-sponsored initiative with progress and goals reported to shareholders and board on quarterly earnings calls. * Tableau: Use company and USDA data to create geo-spacial visualizations to communicate market and business trends. * Build and service relationships with farmer-suppliers to source grain directly, achieving $1.2 million incremental annual savings. * Develop technical solutions and manage information flow for various business units in order to support and develop KPIs, operational improvements and upward reporting.

Activities and Societies: Sigma Phi Epsilon, Greek Intervarsity

Transfered to Northwestern after freshman year Activities and Societies: Sigma Phi Epsilon