Chris McAllister

• Helped oversee restaurant and event space opening in the Landmark Rockefeller Townhouses with event space for up to 200 while contracting over $200K in sales before grand opening • Booked & coordinated onsite catering & private dining experiences; created customized food & wine pairings with chef • Scheduled site inspections and toured potential clients, up-­‐selling whenever possible • Drafted contracts, negotiated pricing, and coordinated day-­of-­event itinerary for client & staff • Increased sales and decreased costs for Wine & Liquor Program through staff training & efficient inventory/purchasing • Optimized POS programming for restaurant group and helped implement and train staff on a new reservation system (OpenTable) • Responsible for interviewing, hiring, and training FOH staff including servers, receptionists, expediters, & busboys • Coordinated daily operations, i.e. reservations, floor management,member and event invoice reconciliation with office manager, guest satisfaction, & problem-­solving in a fast-­‐paced, high-­‐stress environment with annual sales of $7M

**Award winning, white-table cloth restaurant & event venue in the Hudson Valley** • Crafted organizational tools including: event proposals, checklists, vendor information sheets, staff task sheets, event packages, pricing structures, and day-­‐of-­‐event operations packets • Maintained inventory for wine & liquor cellar (20,000 bottles) and assisted chef with menu planning for the above events • Created new communication materials including web sites & event brochures for restaurant group • Completed FOH employee training manual and conducted interviewing, hiring, and training of new FOH employees • Maximized guest satisfaction and all other FOH concerns through acute attention to detail • Produced several high-­‐end corporate and private events ranging from 10-­‐300 guests • Scheduled and attended site visits, client walk-­‐throughs, tastings, décor consultations, logistical meetings, etc. • In charge of drafting contracts, maintaining invoice remittances and preferred vendor contracts • Created and implemented new assessment for evaluating client satisfaction

• Planned as part of a team several activities for University personnel and alumni including: Rockford Presidential Event, Annual Alumni Awards Dinner, Freshmen Welcome Parties, Alumni Networking Social, & various Homecoming events • Conducted national benchmarking for alumni targeting, affinity groups, fundraising, & services offered by other institutions • Researched, managed, and negotiated with vendors to ensure budgets were maintained and events were successful • Created and coordinated event marketing materials, logistics, and staff responsibilities • Managed volunteers, conducted site inspections, and completed event menu design

• Coordinated several social and professional events while staying under budget • Responsible for executing a two-­‐week employee training event: streamlined presentation materials, coordinated meeting spaces, organized speakers, social outings, meals, and catered concluding reception for 100 guests • Instituted graduate recruitment program: coordinated travel & lodging, faculty meetings, info. sessions, & various tours • Saved the department $10,000 by re-configuring & consolidating printing projects for general education student workbooks • Supervised 50 graduate instructors, managed graduate offices rectifying problems when necessary, & scheduled all courses • Instructed two college level communication theory and public relations courses per semester for which I was responsible for all aspects of course creation, grade management, student development, learning outcomes, & lesson planning

• Booked, negotiated, and sold meeting & event spaces using Opera Software • Drafted event proposals, BEOs, contracts, scheduled client appointments • Coordinated client events and attended weekly BEO and logistical meetings with Event and Departmental Managers • Directed site inspections for new and potential clients, up-­‐selling whenever possible • Completed Starwood brand training whenever possible

• Directed site inspections for new and potential clients, up-selling whenever possible • Fulfilled a variety of administrative tasks including but not limited to drafting contracts, contacting clients, and completing sales calls

Six month semester abroad; credits transferred to Marist College