Caitlin F.

Serving as the HR Business Partner for the AI, Machine Learning, Platform, and Design teams. Supporting 2,000+ EE’s across the Product & Technology function and 300+ people leaders. •Leading talent reviews, calibrations, and succession planning to support a high-growth, high performance technical organization. •Driving org design, workforce planning, and change management initiatives in a fast-paced, innovation-focused environment. •Managing complex employee relations matters, including investigations, performance management, and conflict resolution. •Executing high volume end-to-end workforce adjustments and reorganizations with a focus on compliance, empathy, and business continuity. •Coaching senior leaders and people managers through sensitive people issues and organizational shifts. •Collaborating with COEs to deliver programs across Compensation, Benefits, HRIS and leadership development. •Championing employee engagement and culture initiatives aligned with business goals and employee feedback. •Building trusted partnerships across all levels with discretion, agility, and a strong business mindset.

• Primary point of contact for managing and responding to all on-site DC medical/mental health emergencies. • Investigated highly sensitive, critical risk Employee Relations issues, including policy violations and complaints leading up to involuntary termination. • Streamlined the corrective action process by creating and implementing an ER tracker and policy based on a points system. • Provided coaching and policy guidance to leadership and employees. • FMLA/LOA - managed all claims with Matrix Absence Management, managed the full cycle LOA process, including restrictions. • OSHA - managed and submitted all ongoing and EOY OSHA reporting. • DOL - responded to ongoing requests from DOL for payroll (ex: total average hours for exempt/non- exempt FTE) and UI statements. • Trained all leaders on ADP and Dayforce, managed ongoing data imports - SME for all Dayforce and ADP related inquiries. • Benefits - managed open enrollment and provided ongoing support for questions on Cigna, UMR/Teladoc, FSA and 401K plans. • Recruiting - full cycle recruiting for all NJ distribution center employees. • Payroll - auditing and submitting all timesheets on a weekly basis for all 300 EE’s, including responding to wage garnishments - child support, bankruptcy and payroll corrections.

• Began as the HR Administrator supporting the EVP, Human Resources and team of (20) Recruiters; promoted to HRIS Analyst. • UltiPro - primary point of contact for 5,000 EE’s, executed all system mass changes, imports/ exports, created automation for Performance Management cycle. • Conducted and created UltiPro training for all employees and leaders. • Created the HR Executive Scorecard - weekly HR Dashboard metrics distributed weekly directly to CEO and SVP’s. • Compensation - created job descriptions and associated job codes for market analysis.