Carlos Esquivel
General Manager @ Crestline Hotels & Resorts
About
Specialties: Fluent in spanish
United States
Aspen
Hospitality
Hospitality Management, Hotels, Hotel Management, Hospitality, Hospitality Industry, Front Office, Resorts, Rooms Division, Property Management Systems, Customer Service, Tourism, Event Planning, Guest Service Management, Customer Satisfaction, Revenue Analysis, Yield Management, Reservations, Management
Experience

Reservations Manager
-Train and coach reservations agent to improve call quality -Use tools such as Navis to maximize inbound and outbound conversion -Work with leadership team to manage and execute innovative yield tactics. -Manage room inventory of 280 units within two luxury properties and several private residences.

Front Office Manager
Teton Resorts
Teton Village Wy
• Lead Front Desk Managers, Supervisors, in training and team development. • Prepare and execute Front Office budget. • Effectively work with other department and division heads to implement new programs and improve the hotel.

Front Desk Manager
Terra Resort Group
Teton Village, Wy
• Oversee day to day operation of the front office • Ensure guest satisfaction and handle guest recovery • Train staff to provide highest quality standards of service.
Carlos Esquivel's Contact Information
Phone
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