Cesar Maaz

Technical/Functional Salesforce Consultant @ Freelance | Self-Employed

About

I'm a Certified Senior Salesforce Consultant, passionate about helping businesses unlock the full potential of Salesforce. As both a functional and technical consultant, I excel in leveraging standard Salesforce features while also being highly skilled in customizing Salesforce as a developer. My expertise spans Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud, allowing me to deliver tailored solutions across various industries. I have experience working at a leading Salesforce partner company, where I honed my skills on large-scale projects, as well as working as a freelancer, delivering successful Salesforce solutions to clients across different sectors. This diverse background gives me a well-rounded perspective, allowing me to adapt to various business environments and challenges. I pride myself on being both a transparent communicator and an empathy-driven consultant. I work closely with my clients, ensuring open communication and truly understanding their needs, so we can build solutions that not only work but resonate with their business goals. Throughout my career, I’ve successfully delivered projects across multiple industries, including leading major transformations that have significantly improved efficiency and customer satisfaction. My ability to develop innovative, custom solutions has consistently addressed complex challenges, leaving a lasting impact on my clients' operations. Integrity and excellence are at the core of everything I do. I’m committed to continuous learning, staying ahead of the curve in the ever-evolving Salesforce ecosystem, and always putting my clients’ needs first. This client-centric approach ensures that I deliver not just what’s expected, but solutions that drive real results. Looking ahead, I’m excited to take on more leadership roles in large-scale Salesforce implementations, where I can guide teams, drive strategic initiatives, and continue making a meaningful difference for my clients.

Country

Lebanon

City

Beirut Governorate

Industry

Computer Software

Skill

Client Requirements, Information Technology, Salesforce Training, CRM Integration, CRM Databases, Customer Relationship Management (CRM), Consulting, Enterprise Solution Design, Data Mapping, Chatter, Technical Solution Design, Technical Proficiency, Custom Objects, Validation Rules, Business Logic, User Training, End User Training, Client Presentation, Financial Services, Status Tracking

Experience

Technical/Functional Salesforce Consultant

Freelance | Self-Employed

2020-7 - Present · 6 yrs 3 mos

Salesforce Consultant

EI-Technologies MENA

2022-7 - 2024-8 · 2 yrs 2 mos

Team Lead Manager

IMPACT HOME

2020-6 - 2021-12 · 1 yr 7 mos

- Managing the day-to-day activities of the team. - Motivating the team to achieve organizational goals. - Developing and implementing a timeline to achieve targets. - Delegating tasks to team members. - Conducting training of team members to maximize their potential. - Empowering team members with skills to improve their confidence, product knowledge, and communication skills. - Conducting quarterly performance reviews. - Contributing to the growth of the company through a successful team. - Creating a pleasant working environment that inspires the team.

Business Sales Consultant

Impact Home

2018-3 - 2020-6 · 2 yrs 4 mos

Qatar / Lebanon

- Conduct market research and prepare or update sales strategy for promoting products according to latest market status/trend and product features. - Evaluate the market needs to exploit potential demands, and identify new sales channels to improve and meet the company’s sales agenda. - Monitor sales targets and motivate sales teams to achieve the company goals. - Represent the firm in road shows, exhibition, presentations, and meetings.

Shop Manager

Impact Home

2015-11 - 2018-3 · 2 yrs 5 mos

Lebanon

- Managed O-lit and O-Blanc brands. - Day to day management of the shops and the staff. - Directing all shops services. - Maintaining financial records. - Recruiting, training, and monitoring staff. - Supervising maintenance, supplies, and renovations.

Salesman

Impact Home

2014-10 - 2015-11 · 1 yr 2 mos

Lebanon

- Maintaining the technical expertise and product knowledge necessary to make sales. - Having meetings with potential clients to analyze their needs and present appropriate solutions. - Maintaining professional relationships with work colleagues and customers. - Resolving unique customer issues.

Education

The Open University

Computer Science

2015 - 2019 · 4 yrs

Flatiron School

Front End Web Development

2021-3 - 2021-9 · 7 mos

Re:Coded

Front-End Web Development Bootcamp

2021-3 - 2021-8 · 6 mos

Re:Coded prepares youth for the future of work, by equipping them with the technical and soft skills (such as teamwork and business communication) to thrive as web developers and designers. Immersive bootcamps are highly competitive, with a 5% acceptance rate. * Completed a five-month immersive coding bootcamp, with 400+ hours of curricula and project-based learning * Technologies: HTML, CSS, JavaScript, React * Co-created various responsive web applications from scratch, including a Living-Vert Website.