Cesar Kodama, PMP

Leader for Technology Operations in Americas, ensuring strategic alignment with business objectives and smooth integration between global implementation groups and local service delivery team.

Strengthening IT Governance practice for all subsidiaries in Americas, improving IT processes and enabling successful global projects implementation.

Managed vendor relationships to improve partnership and reduce IT service costs, designed and implemented IT processes and successfully partnered with cross functional teams to enable new projects setup for Ferrovial Services division in North America

Ensuring successful delivery of IT projects, supporting business goals.

Delivered end-to-end Enterprise Asset Management solutions, helping customers optimize their workflows, minimize errors and cut costs through integration of SAP PM and mobile apps. Successfully managed remote teams to achieve project goals. * Led projects with customers in multiple industries (e.g. Food&Beverage, Mining, Cement) in USA, Canada, Europe, with a total around US$1.5M in services revenue

Ensured customer satisfaction through effective leadership of multiple services projects for Wind energy industry, directing resources, meeting scope, budget and timeline goals. Developed team leaders through coaching, active listening and constant communication. Set clear goals and directions, while supporting escalations, resolving issues and conflicts. * Led as many as 28 field technicians in 18 simultaneous projects throughout USA

As Global PMO Lead, I structured newly formed PMO team, empowering program managers with best tools and processes to serve Global Sales Compensation organization Highlights: * Created and implemented PMO processes and templates to be used by team of 7 program managers, delivering training and documentation * Designed simplified Sharepoint based on PMO best practices, enabling faster information gathering for business cases, resource demand, project dashboard

I headed global program for Sales Operations to implement new sales incentive with Enterprise Sales teams, coordinating 8 Program managers in all regions. * Effectively tracked $2.5M program budget, enabling re-allocation of unused funds to other strategic initiatives supporting corporation split * Reduced $1M in future program budget through correct run rate costs ownership * Implemented metrics, scorecard and process to measure operational success

I acted as trusted advisor to Global Controllership senior leaders to prioritize project portfolio, managing resource allocation, new project needs and approvals. Facilitated successful deliveries through partnerships with major stakeholders, securing resources and removing roadblocks. * Identified improvement opportunities in compliance portfolio management process, resulting in strategic project and $21M funding to deliver portfolio, reducing compliance exposure, avoiding fees and penalties * Standardized PMO processes to provide accurate and timely portfolio reporting * Formal Mentor in project management, improving PMO performance

I oversaw compliance project portfolio for Americas Controllership, ensuring proper project submission and prioritization; facilitated definition of scope and roadmaps, keeping strategic view of projects dependencies and relationships. * Implemented new workflow with Brazil Controllership to minimize issues related to late project submissions, leading to reduction of approximately 60% in the number of days (approximately 30 days) to submit new compliance projects for the country * Developed PMO Toolkit to empower project managers with templates, tools and best practices, minimizing issues related to lack of project management methodology

I led program and projects to solve complex challenges in compliance, finance/tax and sales operations processes. * Led strategic program for Finance and Tax, managing 73 cross-functional resources, resulting in effective reduction in risk of non-compliant operation, legal penalties or fees for subsidiary. Active communication and change management to enable smooth implementation, minimize disruption in businesses and increase fast adoption of new systems and processes * Managed implementation of Electronic Invoice for Services on time required by Brazilian government, avoiding impacts to $450M/year revenue * Deployed new eCommerce platform for web and contact center, ensuring proper localization and content delivery for end users. Acted as Subject Matter Expert and active contributed to design workflows and optimize shopping experience. * Improved process for sales proposal centers in Latin America using Lean Six Sigma tools and techniques * Effectively coordinated contact center teams in Latin America for deployment of CRM tool, enabling UAT phase signoff on time according to global deployment timeline

Coordinated resources to implement projects for EDI (Electronic Data Interchange) solution in industries and retailers, involving customers’ departments (supply chain, sales, finance, IT), enabling increase in market share and sales process optimization.

Worked as consultant in pilot project for EDI (Electronic Data Interchange) implementation for FIA/USP – Sao Paulo, including 150 retailers and 12 industries. The results of this pilot proved the feasibility to establish a private company.

Academic Excellence Award for Best graduation paper in General Business Managment subject,1997.