César Quintero

Architecting and deploying Agentic AI solutions for the New Zealand agricultural sector. ZARFEZA bridges the gap between raw field data and autonomous operational outcomes through our proprietary 'Veil' ecosystem, a suite of six AI agents designed to manage environmental compliance and resource precision.

As the visionary behind CQ | Music, I'm passionate about transforming the ambiance of New Zealand's sophisticated commercial spaces through expertly curated Spotify playlists. This isn't a commercial venture, no funding or investment involved, just a bold, creative idea to share exquisitely tailored playlists that elevate experiences across refined settings. Each playlist is meticulously crafted to perfectly suit any specific space, weaving genres like soulful funky house jazz for intimate cafes, vibrant female vocal trance for chic bistros, sophisticated remixed jazz and blues for upscale venues, or modern electronic beats for dynamic IT helpdesk queues and breathtaking architectural spaces. By vibing with venue visionaries, I ensure every track spins a narrative, amplifies the mood, and mesmerizes guests. Explore the concept on Spotify: https://open.spotify.com/user/1268759766?si=473bfa61060340b2 #MusicForBusiness #SophisticatedAmbiance #SpotifyPlaylists #CustomerExperience Interested in this concept? Reach out: CQMusicPlaylistsBeats@gmail.com

In this role, I focus on ensuring the stability and security of critical banking infrastructure by acting as a key coordinator between technical squads and business requirements. My approach centers on "Technical Translation", distilling complex infrastructure needs into clear, actionable outcomes for stakeholders. Stakeholder & Vendor Liaison: I manage critical external relationships with service providers (such as Digicert and Akamai), ensuring seamless service continuity and contract adherence through proactive communication. Cross-Functional Coordination: I work within Agile squads to facilitate collaboration, identifying "process friction" and implementing solutions that improve the experience for both engineering teams and end-users. Operational Integrity: I oversee the end-to-end lifecycle of internal digital certificates and system observability, ensuring all technical activities meet strict regulatory audit and compliance standards. Solution-Focused Engagement: I utilize active listening and empathy to troubleshoot system issues, ensuring stable business operations while maintaining strong rapport with diverse internal teams.

Engineering & Production Cell. RNZAF Auckland Base. Served as Senior Systems Engineer within the Engineering and Production Cell (EPC) at RNZAF Base Auckland, responsible for designing, building, and maintaining computing facilities for Air Force-specific networks. Ensured all communication and information systems CISF (Flight) environments adhered to strict security standards while supporting critical military air operations across multiple high-security isolated environments. This role required maintaining SV government clearances and delivering support of critical military air operations standards.

(Concurrent with Senior Systems Engineer role) Delivered full-lifecycle deployment of secure application in a high-security isolated network using MS Project. Coordinated teams across security, infrastructure, and operations to deliver a classified application deployment, ensuring strict compliance with NZDF protocols and security standards

(Concurrent with Senior Systems Engineer role) Facilitated daily stand-ups and sprint ceremonies using Kanban and Azure DevOps. Cleared major delivery blockers, improved collaboration, and maintained project velocity. Working alongside experienced Scrum Masters to enhance agile delivery while growing my expertise in agile methodologies.

Communications and Information Systems (CIS) Branch, NZDF RNZAF Auckland Base Provided 24/7 technical support for Windows environments, ensuring uninterrupted service delivery. Configured and maintained 100+ Windows Servers and desktops, achieving 98% SLA compliance. Administered Active Directory for 500+ users, streamlining permissions management. Led IT transitions for 3 major projects, earning 90%+ user satisfaction ratings. This role required maintaining TSV government clearances and delivering support of critical military air operations standards.

Provided Level 1 and 2 Desktop , Network and Application support to the client by phone using Remote Access, Novell NetWare 4, Microsoft (Server tools including Active Directory) and in house tools. Managed faults assigned to other support groups or outside vendors, through to resolution and escalated when required. Supporting multiple clients Telecom NZ, New Zealand Government, IRD, NZ Immigration Service.

Providing front line technical support and maintaining IT systems for business operations. My role focuses on: - Troubleshooting hardware and software issues - Setting up and configuring workstations and laptops - Supporting Windows operating systems and Microsoft Office applications - Managing user accounts and access permissions - Assisting with basic network connectivity issues - Documenting technical solutions and procedures - Providing friendly, efficient customer service to end users Working to ensure reliable IT operations while developing my technical skills and knowledge in enterprise environments. #ITSupport #TechnicalSupport #DesktopSupport #CustomerService #TroubleShooting

Sales Consultant & Wine SME Delivering exceptional sales performance and customer experiences in high-end retail, specialising in premium wines, spirits, and luxury goods. Consistently exceeded challenging sales targets through product expertise and personalised service: - Developed deep product knowledge across premium wines, rare whiskeys, cognacs, and fine cigars, becoming a trusted advisor to discerning clients - Consistently exceeded monthly sales targets by 120-150%, leading to recognition as top sales performer - Created bespoke customer experiences, building a loyal client base through expert product matching and consultation - Demonstrated versatility by successfully selling across diverse luxury categories including cosmetics, fragrances, and premium accessories - Managed key client relationships, resulting in significant repeat business and referrals - Promoted due to outstanding sales performance and customer relationship skills - Led product training sessions for new team members, sharing expertise in premium spirits and wines Recognised for combining deep product knowledge with strong relationship-building skills to deliver exceptional sales results and customer satisfaction in the luxury retail sector