cenk sunam

* Preparation of EV Charging Station price offer * Make the organization with authorized services to install charging station to the end user * Coordinate after sales operation * Support promotional operation to the manufacturer company (Renault Fluence Road Show)

* Manage CRM database of Market Company and Network Sales team * Follow the advancement of actions and to analyze monthly the commercial efficacy. * Animate the use of CRM program, to ensure the communication about the tool evolutions & updates. * Organize the necessary trainings. Play a role of user HOTLINE * Ensure the report of needs & user problems and coordinate with Head Quarter * Ensure the data base administration, to put up to date the organizational changes & the data visibility rules of a distributor (departures, arrivals of salesmen, etc.)

* Provide local information on market volumes and shares, to MC and to central on regular basis, warning about specific phenomena and recommending actions to be taken * Provide regularly updates to short, medium and long term market forecast * Adjust customer and market segmentation based on local market analysis

* Work on local business cases for all Soft Offer development (eg : Fleet Management System * Optifleet & Infomax) * Develop Soft Offer packs and bundles to boost truck and aftermarket sales inline with customer needs * Follow up and alert on competition’s Soft Offer content and structure. * Participate in the technical validation of Soft Offers with Commercial Trucks and Customer Services * Contribute to or provide local sales staff training on Soft Offer content * Gather input information on Soft Offer commercial results into Business Plan

* Define & implement after sales business activities, including spare parts marketing, dealer support on parts & documentation * Animate and communicate after sales business activities * Develop and implement campaigns and feed back the results * Follow the vehicle demo activities on focused business * Optimize the stock of spare parts at the dealers * Spare Parts Benchmark with OEM and manufacturers’ competitors * Analyze spare parts commercial results to contribute to spare parts price management * Quality and Price Benchmark of truck oils and to improve the purchase level at delaers * Manage all marketing activities of Fleet monitoring tool (Infomax) and support level 1 for both dealers and customers.

* Implement and follow Sales and After-Sales methods and standards * Provide expertise and material to network for buildings setup, identification and signage * Gather and report necessary changes in methods and operating standards * Run network diagnosis (standards / business), provide recommendations on organization * Create, update and coordinate Dealer Business Plan operations, monitor network performance prepare dealer bonus system * Contribute to prepare dealers start-up operations (Network stadards) * Prepare dealer contracts inline with Block Exemptions Rules

Contribute to prepare all the procedures and applications relevant to the after sales system (technical training, recall campaigns etc) , applied to the network and controlled their performance. - Implement the service offers to the after sales system i.e.Service 24h/24, Maintenance contracts, warranty extention system with the knowhow of Renault Trucks and followed up the performance of the applications. - Prepared the translation of all technical documents and organized the distribution in the network - Execute on-site technical missions, consult back-office and appropriate departments, if necessary, to solve the incident. Provide feed-back on identified errors

Design and project of sanitary, ventilating, air condition and fire extinguishing system of commercial buildings

All logistics activities to support the conference

Executive Development Program'a katıldım

Thesis subject: Numerical and Experimental Research of the factors which affect to Vehicle Fuel Consumption Activities and Societies: Automotive

Activities and Societies: Automotive