Cemre Akkaya

Cemre Akkaya

Vice President Marketing / Vice President Revenue Operations | E-Commerce & Marketplace @ desertcart

About

I am a VP Commercial and Head of Marketing with a track record of building and scaling businesses across EMEA and international markets.At Desertcart, I run commercial operations for a cross-border marketplace across markets in EMEA, Asia, and the Middle East. The B2B channel didn't exist when I joined. I found it, built the business case, hired the team, and created a real revenue stream. I own the full P&L across B2C, B2B, and marketplace, lead a team across marketing, product, engineering, CRM, and creative, and drove revenue growth through pricing restructuring, CRO, and fixing structural problems that had been sitting untouched. Subscription revenue scaled through lifecycle strategy and retention work. One market grew tenfold through localized go-to-market and pricing. Ran a full platform migration from custom infrastructure to Shopify. Report to CEO.Before that, brand strategy and commercial operations at BAT (Fortune 500) across European markets: Germany, UK, Romania, Czechia, Turkey. Regulated consumer goods category. Budget and P&L accountability across both growing and declining markets.Before BAT: commercial lead for market entry and distribution across the Middle East and Africa at GMG. Large-scale distribution deals negotiated at C-suite level, with full commercial accountability.The common thread: commercial problems rarely announce themselves. They show up as flat revenue, unexplored channels, legacy infrastructure, or digital capability the business doesn't yet have. I build the tools too; customer support AI, a B2B CRM tracking pipeline, unified analytics across markets. Not as experiments. As the infrastructure a modern commercial operation runs on. That's what digital transformation looks like outside the deck.head of marketing · vp marketing · head of commercial · head of growth · head of emea · vp commercial · commercial director · EMEA leadership · multi-market · general management · director of marketing · P&L management · budgeting and forecasting · financial modeling · commercial strategy · revenue growth · go-to-market strategy · market entry · pricing strategy · unit economics · B2C · B2B business development · marketplace operations · cross-border commerce · international expansion · EMEA · MENA · SaaS · enterprise software · B2B revenue · customer success · brand strategy · digital transformation · revenue operations · marketing automation · organizational design · team leadership · AI builder · FMCG · consumer goods · subscription commerce · distribution management · digital retail · AI-augmented operations · DTC

Country

United Arab Emirates

City

Dubai

Industry

Computer Software

Skill

Revenue Management, E-Commerce, P&L Management, Marketing Strategy, Artificial Intelligence (AI), General Management, Business Development Strategy, Sales Development, Marketplace Strategy, Digital Transformation, Demand Generation, Performance Marketing, Pricing Strategy, Cross-border Transactions, Growth Strategies, International Expansion, Channel Strategy, Brand Strategy, Digital Marketing, Customer Success

Experience

desertcart

Vice President Marketing / Vice President Revenue Operations | E-Commerce & Marketplace

desertcart

LinkedIn
2024-7 - Present · 2 yrs 3 mos

Dubai, United Arab Emirates

E-commerce and marketplace commercial leadership across multiple markets in MENA, Europe, and Asia. Revenue operations with full P&L accountability across B2C, B2B enterprise, and marketplace channels. Cross-border commerce. General management across marketing, product, engineering, CRM, and creative. - B2B commerce. Built the B2B division from zero: business case, team, first deals, CRM pipeline tracking across multiple markets. Grew into a major revenue stream with consistent month-on-month growth. - Revenue growth and pricing strategy. Revenue growth through pricing optimization, CRO, funnel improvements, and channel mix rebalancing. - Subscription commerce and lifecycle marketing. Subscription revenue growth through retention strategy, marketing automation, and segmentation. - Cross-border commerce and go-to-market strategy. Market entry and scaling via localized go-to-market, pricing restructuring, and demand generation. - E-commerce platform migration. Full Shopify migration from custom infrastructure; led engineering squads alongside product and technology teams. - AI systems and digital transformation. Built AI-powered commercial tools: customer support AI, B2B CRM with automated pipeline tracking, multi-market analytics. AI-augmented operations replacing specialist roles without scaling headcount. - Brand strategy and repositioning. Repositioned from transactional platform to consumer-trusted brand; improved NPS and customer satisfaction.

GMG

Business Development Director | Market Expansion | Consumer Goods & Distribution | MENA & Africa

GMG

LinkedIn
2022-12 - 2024-6 · 1 yr 7 mos

Dubai, United Arab Emirates

Business development and market entry across the Middle East and Africa. Consumer goods and FMCG distribution management. Commercial strategy, go-to-market execution, and revenue forecasting across MENA markets. - Market entry strategy. Developed market prioritization, commercial modeling, and go-to-market planning; generated multi-market pipeline rapidly through alternative lead generation and partnership routes. - Distribution management. Signed major distribution deal in KSA through business case development and commercial negotiations. - Trade marketing. Achieved strong weighted sales distribution within months of launch. - Revenue forecasting and OKR management. Owned commercial planning for new market entry; defined and tracked OKRs aligning commercial targets with go-to-market execution across markets.

BAT

Regional Brand Manager | Marketing Director | Brand Strategy & Consumer Marketing | FMCG | Europe

BAT

LinkedIn
2020-7 - 2023-10 · 3 yrs 4 mos

Hamburg, Germany

FMCG brand strategy and multi-market commercial leadership across six European markets: Germany, UK, Romania, Czechia, Turkey, UAE. Consumer goods go-to-market strategy in a regulated category. - Brand strategy and consumer insights. Repositioned brand based on consumer insights; exceeded annual sales targets. - Go-to-market strategy. New market launches across multiple countries; achieved above-benchmark market share within one year. - Consumer marketing and lifecycle marketing. Scaled consumer base across European markets under full advertising prohibition. - Trade marketing and eCommerce. Integrated campaigns across ATL, digital, and eCommerce channels; strong online traffic growth. - Trade marketing and retail activation. Go-to-market execution and trade marketing strategy across 10+ European FMCG markets. Pricing, retail compliance, and channel activation.

BAT

Brand Manager | CRM Strategy & Loyalty Marketing | FMCG | Europe

BAT

LinkedIn
2018-10 - 2020-7 · 1 yr 10 mos

Bucharest

CRM strategy, loyalty marketing, and brand performance in European FMCG. Consumer data strategy and lifecycle marketing. - CRM and lifecycle marketing. Designed and executed CRM strategy for major product launch; achieved above-benchmark email open rates. - Loyalty program. Conceptualized and launched Europe's first category loyalty program; drove consumer engagement and retention. - Consumer goods operations. Reduced annual out-of-stock volumes through supply chain and operational improvements.

BAT

Marketing Manager | Brand Performance & Consumer Insights | FMCG

BAT

LinkedIn
2016-8 - 2018-10 · 2 yrs 3 mos

Prague, Czech Republic

FMCG brand execution, consumer insights, and category growth in Czech Republic. - Consumer goods brand strategy. Led consumer-driven brand migration with significant market share growth. - Cost optimization. Identified cost reduction opportunity through product and cost analysis.

BAT

Management Trainee | Marketing & Commercial Strategy | FMCG | EMEA

BAT

LinkedIn
2014-8 - 2016-8 · 2 yrs 1 mo

Greater London

Worked both in London & Istanbul Rotational role across marketing, consumer insights, and strategic analysis in international markets. - Supported cross-border consumer research and market analysis initiatives - Contributed to strategic planning and brand performance assessments - Built foundational experience in global marketing and commercial strategy

McKinsey & Company

Research Analyst | Strategy & Market Analysis | Management Consulting

McKinsey & Company

LinkedIn
2013-2 - 2014-3 · 1 yr 2 mos

Istanbul, Turkey

Supporting management consulting engagements through business analysis, market research, and strategic problem solving across multiple industries. - Conducted market research and competitive analysis to support strategy and transformation projects - Built structured analyses and data-driven insights to inform client recommendations - Supported case teams with quantitative and qualitative research across multiple business sectors - Contributed to consulting deliverables through synthesis of research, data analysis, and strategic insights - Developed foundational skills in structured problem solving, business strategy, and analytical thinking

Education

Chapman University

Chapman University

LinkedIn

Business

2016 - 2018 · 2 yrs
Koç University

Koç University

LinkedIn

Industrial Engineering with Minor in Economics

2010 - 2014 · 4 yrs
TED İstanbul Koleji

TED İstanbul Koleji

LinkedIn
2006 - 2010 · 4 yrs

Cemre Akkaya's Contact Information

Email

******@***.com

Phone

(**) *** ****

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