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Team: Personal (retail) banking • Exceeded individual benchmarks by reaching approximately 120% individual target and contributing to approximately 20% of the team target (vs. 11% expected) when performing all the investigative and reporting tasks assigned to an AML Investigator (see experience below). • Rapidly became the team subject matter expert thanks to my curiosity and excellent learning skills (i.e., embracing feedback, rigorous note taking, self-learning) giving the ability to provide strong support to Investigators regarding their investigations and RBC internal processes. • Conducted quality assurance reviews (e.g., reviewed and approved reports prepared by Investigators), ensuring all the risks are identified and addressed in accordance with legal/regulatory requirements, and RBC policy. • Built trustworthy relationships with my coworkers by connecting with them on a personal level and by supporting them in their growth with constructive feedback and personalized support provided as soon as the opportunity occurred. • Implemented training programs for the team, and prepared of training/support materials, such as job aid and guidance documents based on identified team needs. • Seconded the Senior Manager with the hiring, onboarding, and training of new hires. • Contributed to FIU internal projects.

Team: Personal (retail) banking • Successfully (e.g., fully met individual benchmark and approximately contributed to 20% of team target) planed, conducted, and completed risk-based investigations into matters identified from media scans, transaction monitoring, and unusual transaction reporting via internal partners. • Gathered information/intelligence from all available sources, including communicating with various teams/department across RBC, to determine whether sufficient suspicion of money laundering, financing of terrorism or other criminal activities exists. • Ensured that all material and information obtained are treated in accordance with legal and regulatory requirements, and RBC policy. • Prepared relevant reports as required including documentation in support of any action proposed based on the results of investigations.

Scope of Practice: Quebec immigration, federal temporary immigration, business and individual clients • Mined client’s files for information, compiled all supporting documents required for application submissions, communicated with clients to obtain required documentation and information, completed government forms required for various applications, and drafted supporting letters. • Conducted research and leveraged government resources to ensure processes were current, and appropriate supporting documentation were being used to support client applications. • Provided advice to lawyers with in-depth files knowledge to support strategies and decision making.

I joined the GBC ESL Student Success team as a part-time Peer Coach after volunteering as a student. I assisted ESL international students in their learning and helped them to get involved in the community. I worked in close collaboration with the Office Assistant on the volunteer program including liaising with volunteers and captains, and tracking their hours and evaluations. This experience push me to go outside of my comfort zone by delivering presentations to a large audience and by working on my communication skills to become an engaging presenter. Key achievement: Rationalized the volunteer evaluation process by making the tracking and evaluation system more reliable, practical and easier, leading to a school term with 0 error on final evaluation reports.

Employment periods: - July 2017 to December 2017 - January 2019 to April 2019 Scope of Practice: Civil and business litigations, contract law, tort law, property law, DALO regulation and public housing • Handled litigation cases from beginning to end, including drafting court and legal documents/correspondence, preparing litigation strategies, interacting with justice system professionals, opponent lawyers, and clients. • Prepared and drafted legal consultations. • Conducted legal research regarding current regulations.

French Contract Law and Tort Law reforms, Medical Liability and Defective Goods Liability. Thesis: “L’aléa et les contrats à rémunération proportionnelle” (EN: The risk factor and variable compensation agreements).

In addition to deepening legal knowledge in relation to business/corporate law (anti-trust and competition law, IP/IT law, European data protection law, consumer rights, corporate criminal law, American business law, American Contract law), this program offered modules to develop our business environment understanding and demonstrate how law and business interact with each other in a practical environment.