celine haines

customer service representative

About

Accomplished logistics customer service rep who meets tight deadlines and delivers superior performance. Possesses practical knowledge in corporate logistics and accounting administration. Applies strong analytical transportation skills to inform senior management of key trends in day to day operations. Operates with meticulous organizational skills and has the ability to successfully handle multiple priorities and deadlines under minimal supervision.

Country

united states

City

chicago

Industry

plastics

Skill

marketing, customer service, budgets, advertising, team building, sap, contract negotiation, account management, new business development, budgeting, process improvement, analysis, negotiation, microsoft excel, public relations, social media marketing, microsoft word, accounts payable, problem solving, purchasing, excel, microsoft office, word, customer relations, logistics, supply chain, pricing, operations management, powerpoint, accounting, outlook, process engineering, marketing communications, financial analysis, b2b, third party logistics, contract management, social media, project management, spreadsheets, metrics, freight payment, freight transportation, freight claims, distribution logistics, logistic support, erp software, nafta, ltl shipping

Experience

administrative assistant

signature engineered solutions

2017-2 - 2018-11 · 1 yr 10 mos

Multi-faceted administrative position with focus on supporting management, logistic personnel and sales team for an automotive fastener market. Responsible for answering phones, scheduling of inbound LTL transportation, customer billing, A/P processing, management of supply & sales of construction division, coordinating quality meetings, preparing customer audit documentation such as CMRT and NAFTA, contact management, producing and providing metrics, tracking and managing miscellaneous projects, preparing shipping documents, processing quotes, processing purchase orders, coordinating damaged shipment claims, negotiation of freight expenses, monitoring of aging inventory, and general administrative responsibilities.

assistant director

batavia chamber of commerce

1993-1 - 1995-1 · 2 yrs 1 mo

Responsible for Chamber finances, promoting Batavia business owners, planning & coordination of many local community events including; Windmill City Fest, Chamber Golf Outing, Celebration of Lights, Batavia House Walk, various craft shows.

finance

city of batavia

1995-1 - 1999-1 · 4 yrs 1 mo

Accounts payable, accounts receivable, payroll, bank reconciliations, daily cash balancing, 1099 compliance processing, utility tax reporting, collections, purchase order processing, liability insurace coordination

customer service representative

olcott plastics

2018-12 - Present · 7 yrs 10 mos

technical support logistics analyst

bp chemicals

1999-1 - 2002-1 · 3 yrs 1 mo

Member of the service team responsible for the reengineering of BP Chemical's freight payment processes worldwide, finding e-commerce solutions and ERP enhancements while integrating two “former” companies; British Petroleum and Amoco Chemicals. Served as a transportation representative on many corporate project teams, including SAP reengineering, SafeR+ and ISO9000 auditing/recertification.

advertising department coordinator

xsport fitness

2012-5 - 2017-2 · 4 yrs 10 mos

Responsible for the coordination of the XSport Fitness integrated multi-media impression-driven advertising program. Activities include multi-tasking in a fast-paced environment; involving maintenance of advertising media, contract handling, payroll commission reporting, financial report writing to CEO, direct support to Advertising Director, coordinating tabling events in 35 locations, managing outsourced sales team, in-house sales team, and Media Rep Coordinator.