Celeste Lim

- Gained cross-functional experience in Import, Export, Cross Trade, and Claims departments, acquiring knowledge of departmental processes while ensuring seamless operations, precise documentation, and prompt claims resolution, contributing to improved efficiency and operational excellence. - Supported import shipment processes, ensuring service efficiency and customer satisfaction. - Assisted with export duties, contributing to accurate documentation and efficient export operations. - Facilitated cross trade shipments by preparing necessary documentation, contributing to efficient operations and customer-focused service. - Coordinated container-related cases in the Claims department, liaising with stakeholders across ports and logistics partners while handling administrative tasks, contributing to smooth case resolution and efficient operations. - Supported departmental processes by documenting workflows and preparing presentation materials. Delivered a presentation to management, highlighting improvement opportunities and contributing to enhanced departmental efficiency. Corporate Social Responsibility (CSR): - Participated in a company-organised park cleanup, contributing to a cleaner and safer environment and promoting environmental sustainability.

- Planned and organised operational tasks, maintaining system records, issuing quotations and purchase orders, and arranging supplier deliveries to support operations and sales. - Coordinated logistics and deliveries by managing orders and tracking timelines, ensuring timely fulfilment and supporting operational efficiency. - Liaised between internal teams, suppliers, and customers, managing correspondence, couriers, and documentation to ensure smooth operations and service reliability.

- Performed administrative tasks, distributed daily maritime news to colleagues, and monitored vessel movements, recording destinations, routes, and statuses to keep the company updated on market activity. - Monitored bids, charters, and vessel sales/purchase activity, recording new offers, updating ongoing jobs, and tracking staff progress to ensure accurate and timely internal reporting. - Managed local and international mail/couriers, conducted monthly research and presentations on diverse topics, and supported ad-hoc documentation and agreements. - Collaborated on company projects and mentored new interns to support their learning.

- Maintained accurate invoice records by entering data into internal systems, supporting efficient administrative operations. - Organised legal and operational documents to improve accessibility and ensure compliance with procedural requirements.

Relevant Modules: Shipping Logistics, Intermodal Transportation, Shipping & the Environment, Sustainability Management & Reporting, Maritime Strategy, Essentials of Project Management, Port Economics, Shipping Management, Maritime Law, Introduction to Marine Insurance Language & Cultural Studies: Korean Language Level 1 & 2, Korean Culture & Society

- Certificate in Business - Director’s Honour Roll for Academic Excellence (Academic Year 2020/2021) - Edusave Certificate of Academic Achievement (2021) Relevant Modules: Logistics Management, Supply Chain Management, Maritime Economics, Marketing of Shipping Services, Ship Management, Ship Operations, Port Operations, Port Agency, Maritime Law, Marine Insurance, IT & Data Analysis for Business (Microsoft Excel), Business Data Analytics (Tableau)