Cecilia Menjivar

• Manage residential and commercial units, overseeing tenant relations, maintenance, and lease administration. • Advertise properties, screen tenants, and coordinate move-ins/move-outs. • Collect rent, pay vendors, and maintain accurate financial records and statements. • Coordinate repairs and maintenance to ensure safety, compliance, and property value. • Communicate effectively with owners and tenants to resolve concerns and promote tenant satisfaction.

• Supported Project Advisors in delivering academic and career-readiness services to military veterans and reservists preparing for postsecondary education. • Conducted outreach by phone, email, and in-person to increase participation in program classes, workshops, and events, while building positive relationships with campus and community partners. • Provided peer mentoring and encouragement to help students stay engaged, navigate challenges, and feel supported in their academic journey. • Assisted with referrals to supportive services, helping connect veterans to academic, career, and community resources in collaboration with internal staff and external providers. • Maintained accurate participation records to support effective communication, follow-up, and grant compliance reporting. • Contributed to a positive and inclusive learning environment that strengthened student retention and engagement in educational goals.

• Oversee all aspects of business operations, including client relations, scheduling, budgeting, and quality assurance. • Train and supervise cleaning crews to maintain high standards of cleanliness and safety for between-guest turnovers. • Manage accounts payable and receivable, ensuring accurate financial tracking and reporting. • Implement marketing strategies to expand customer base and strengthen property relationships. • Uphold company reputation through consistent 5-star service and rapid turnaround times.

• Managed daily salon operations, finances, marketing, and client scheduling. • Hired, trained, and supervised stylists to ensure excellent customer service and compliance with state regulations. • Maintained inventory and vendor relationships to optimize efficiency and profitability. • Provided a range of beauty services while maintaining strong client loyalty and satisfaction.

• Supervised a team responsible for maintaining the quality and safe handling of JP-5 aviation fuel. • Conducted preventive maintenance on mechanical systems, including air conditioning, refrigeration, and galley equipment. • Trained and led team members in proper equipment operations and safety procedures. • Maintained machinery records and analyzed performance reports to ensure efficiency and readiness. • Developed strong leadership, teamwork, and crisis-management skills adaptable to civilian operations and management roles.