ceaira ward

* Assist customers in regards to their traveling needs. * Accurately produce reports to assist flight crew for a safe and on time departure of flights. * Assist peers with problem solving and provided training to new employees with their transition into the company. * Accurately compute data that is dispersed between the flight crew and management. * Greet customers with a courteous and friendly smile in an approachable manner. * Volunteered to provide supervisory functions to assist with overbooking of flights * Compute charges, makes change and balances daily transactions * Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. * Coordinate special services between different work groups. * Ability to effectively communicate with all levels of the organization. * Ability to adapt quickly to different work environments and systems. * Organized, detailed oriented, with the competency to multitask.

* Supports a customer-centric culture, where the full energy and activity of * the store team are focused on delivering highly satisfying customer * experiences * Builds customer loyalty by converting customer relationship marketing and * customer capture * Maintains awareness of all sales, promotions and applicable ringing procedures * Displays general product knowledge of all categories * Understands and adheres to brand standards Maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink

* Processing FMLA and OJI paperwork to headquarters. * Calculating and entering hours worked into the database for payroll. * Creating shifts bids for three different work groups which includes agents and their supervisors as well. * Handling overtime and making sure that it's given out correctly according to specific unions and work groups, and ensuring that the agent is paid correctly. * Creating a daily line up of staffing and disseminating the information to all proper channels. * Working directly with the entire management group to discuss staffing and budgeting plans to ensure the budget doesn't exceed the amount decided upon. * Working directly with headquarters to discuss flight schedule and to help create a bidding schedule based off it the flights. * Creating a friendly and loving environment for myself and my coworkers.

* Manage weight and balance of the aircraft for safety. * Effectively communicating with pilots on gate information and resolving issues or concerns that they may have. * Using problem solving skills to manage any gate conflicts that may occur. * Greeting customers with a courteous and helpful attitude and smile. * Effectively communicating with all departments to ensure the on time performance of the flights. * Effectively training new crew members in basic and advance job functions. * Data entry into a computed system. * Effectively communicating with management on how to improve work conditions. * Currently a shop steward with a union to improve agent and management relations.

Berkshire Hathaway HomeServices Georgia Properties has the resources to bring a new level of quality and innovation to the real estate industry. Our strategy is to help our associates build sustainable real estate businesses based on delivering better services to their clients. We are also making significant investments in the systems, tools and resources to allow our associates to run their business more efficiently. We want them to focus on servicing their clients and growing their business. We will help make the rest simpler.