Carlos Bernardino

Infrastructure Manager @ Unit4

About

• Professional with more than 25 years of experience in the Information Technology (IT) area, working in national and multinational companies from small to large. • Experience in planning, leading and managing projects, people and operations related to technology platforms and Information Systems, ensuring compliance with legal requirements and quality standards. • Experience developing and implementing strategies across technologies, IT infrastructure and management, vendors, security systems and best practices, customer service, technical support, and consulting. • Extensive knowledge to act in the training, development, and professional progression of the teams, as well as in the management of goals, demands, and organization of workflows, guaranteeing deliveries according to the established costs and deadlines. • Strong performance in KPI analysis and reporting, design of policies and IT systems. • Working with problem solving and process improvements, resulting in task optimization, cost reduction and increased productivity. • Experience in leading, coordinating, and supervising teams and their activities, with a systemic view of the processes involved in the sectors, enabling strategic action to achieve the proposed results.

Country

Portugal

City

Póvoa de Varzim

Industry

Information Technology & Services

Skill

Infrastructure Management, Information Technology Infrastructure, Azure Active Directory, Cloud Computing, Problem Solving, IT Operations, Leadership, Cybersecurity, IT Service Management, Microsoft Azure, English, ITIL, Watchguard, Arcserve, Microsoft SQL Server, Microsoft Technologies, HP, Operating Systems, Storage Area Networks, Active Directory

Experience

Infrastructure Manager

Unit4

2026-2 - Present · 8 mos

Póvoa de Varzim, Porto, Portugal

Team Leader

Samsys

2011-3 - 2026-2 · 15 yrs

Ermesinde, Porto, Portugal

Main Activities: • Management of the Systems Engineering team. • Monitoring of processes and productivity in the area. • Responsible for strategic planning. • Recruitment and selection of employees. • Account and career development. • Conducting training, capacity building and team development. • Third level support. • Pre-sales processes. • Customer technical assistance. • Identify and solve any problems. • Definition and monitoring of KPIs. • Ensure that the project stays within scope, costs, and time. • Manage and track deliveries. • Monitor project indicators. • Coordinate stakeholders. Main Results Obtained: • Participation in the study, design and implementation of the following projects: Automoldes, Fenabel, Flupol, Jodel, Suldouro, Fipadel, BeePRO, OneVet, B2Cloud, Ovargado.

Systems Engineer

Samsys

2001-10 - 2011-2 · 9 yrs 5 mos

Gondomar, Porto, Portugal

Main Activities: • Acting initially with the provision of all types of IT services to a wide customer base. • Skill development in enterprise networking, computing, and storage after business growth. • Responsible for information security. • Acting with structured development processes that extends from concept to system design. • Recursive analysis of the interconnection and integration of subsystems. • Verification, validation and definition of system requirements. • Hardware and software inventory management. • Implementation and automation of processes. • Implementation of projects using HP and OEM servers, Windows Server and Small Business Server, HP and Cisco networking, Draytek and Cisco routing, QNAP storage, Panda Antivirus and Gatedefender, StorageCraft Backup. Main Results Obtained: • Participation in the study, design and implementation of the following projects: Aber, APCOR, Belar, ABrito, BTM, CEFPI, Costas e Oliveira, Ecovis-Comark, ElectroRayd, Facort, Gestiener, Iberoeleva, Interconta, JC Montagens, Jocilma, Kasadec, Lusoverniz, Madeilongo, Moveme, Oreco, Pronefro, Redinspal, SRL, Tintal, VMA, ACIG, ADIRA, Alto Perfis, Azevedo and Albuquerque, Barboflex, Disarte, Euromodal, Gislotica, IMFU, Metromolde, Papel Fontes.

Team Leader

Tecnidata

1997-11 - 2001-9 · 3 yrs 11 mos

Porto, Portugal

Main Activities: • Expertise in Systems Engineering. • Lead, guide and manage the area's activities and team. • Monitoring of processes and productivity in the area. • Implementation and support for several projects, focusing on medium and large organizations. • Working with HP/Compaq, Microsoft and other major brands and technologies related to IT (DEC Alpha, Cisco, Novell, Symantec and Optus). • Working with Windows Server and Workstation, Exchange, SQL, Proxy, SNA, Cluster. Main Results Obtained: • Participation in the development of the following projects: Siemens Semiconductors, Jomar, Vicaima, Colep, SAPi2, • Socitrel, Manicargas, ADI.