cathy mcdonnell

Deliver classroom training for WA/SA Schedule all training courses for WA/SA Schedule and Deliver Virtual Training for AU/NZ customers Perform Training needs analysis Develop and deliver customised training, one on one and onsite training Ongoing support for customers and internal satff Develop and maintain existing training curriculum's, including new versions and new products as released, with limited timelines Assist with phase in/implementations and deliver onsite training and support Intra and Interstate Travel, and book travel as required Develop and manage relationships with internal and external professionals/stakeholders Manage Training administration, including assisting staff members and customers Experience with learner management systems, training administration and customer database management Promote Sabre Training via all learning methods, classroom, virtual and online

Assist Australian and New Zealand customers with Sabre functionality, technical support. Train/Coach new employees Provide reports on call drivers Meet required KPIs Roster all Support Centre staff Manage a team of up to 6