Cathriona Nolan
Chief Marketing Officer @ GoTyme Bank
About
An accomplished Brand & Marketing VP within Fashion eCommerce and Omnichannel with a huge passion for brand building, storytelling, content, amplifying community and creating exceptional customer experiences. With experience in luxury fashion and start up eCommerce and omnichannel start up brands across Europe and Asia, I have developed successful brand, content and Marketing strategies that drive international sales and market share growth. I hold a deep understanding of the nuances of delivering premium products alongside the challenges of scaling startup and high-growth brands. As a brand growth specialist, I am highly passionate about delivering products that wow customers through a clear brand vision, exceptional storytelling, and innovative experiences. My core strength is the ability to build powerful brand experiences that customers love but that also drive business growth and profitability. I am obsessed with customer journey and creating experiences that wow while also speaking to clarity and simplicity. I thrive while leading high-performing teams, through structure, vision and empowering team members to think outside of the box. I believe in empowering my team to succeed, through mentoring, coaching and consistently striving for more for our consumers. I am strategically aligned to brands that disrupt, like my time at Burberry where we were one of the first brands to champion luxury e-commerce, now a $75 billion global business. Additionally at Pomelo, we developed customer centric technology led experiences that drastically improved the Omnichannel customer experience through initiatives like the game changing Tap.Try.Buy (try before you buy), Try at Home, ride-share instant delivery, personalisation and automation, Connected Retail, social commerce and more - always putting the customer at the heart of the business.I love working with brands - at any shape or size - to help build and grow your brand, be that through brand strategy, go to market strategy, project management, community building or marketing structure.Key Skills:Brand Strategy DevelopmentBrand Marketing Strategy & TacticsBrand Book CreationContent Strategy DevelopmentE-Commerce Strategy DevelopmentCreative DirectionSocial Media Social CommerceCustomer Journey OptimisationRelationship Development & Stakeholder ManagementBrand Visibility and AwarenessProject Management Team Leadership & DevelopmentIndustries:Fashion Apparel & AccessoriesLuxuryStart upeCommerceRetail
Philippines
Metro Manila
Apparel & Fashion
Social Commerce, Event Planning, Event Production, Project Management, Negotiation, Talent Management, Operations Management, Team Management, eCommerce, Stakeholder Management, Process Management, Live Streaming, Loyalty Programs, Customer Relationship Management (CRM), Partnerships, Creative Content Production, Content Strategy, Photostudio, Brand Direction, Brand Awareness
Experience

Senior Brand Consultant
UK & Dubai
Helping brands with Brand Strategy, Brand Books, Marketing Strategy and Creative Direction, Took a career break for the second half of 2024 to spend time with family and take the time to find the right next career challenge. But in true fashion, I couldn't stay away from the professional world for too long, taking on freelance consultant roles for growing brands, leveraging my start up / scale up experience to help brands plan for growth through Brand & Marketing strategy, Social Media Strategy & Creative Direction.

SVP, Marketing, Brand & eCommerce
Bangkok, Bangkok City, Thailand
Pomelo is the leading South East Asian omnichannel fashion brand for women. I joined the company as an eCommerce start up, initially brought on board by the co-founders to develop the Creative Direction and Content Strategy and grew my remit to oversee the full Marketing & Brand funnel, as well as eCommerce sales & revenue. My remit covered Creative, Brand, Social Media, PR, Influencer Marketing, Partnerships, Performance Marketing, Loyalty, CRM & Engagement, Retail Marketing, Activations and Visual Mercandising and eCommerce Campaign & Marketing teams. I was a core part of the leadership team that grew the brand through regional expansion, online presence of 52 countries globally with 5 local eComm storefronts, the launch of an innovative Tap.Try. Buy (try before you buy) omnichannel experience and expansive regional retail footprint across SEA. Together we grew from brand to multi-brand platform, establishing a franchise model, series C & D fundraising and GMV growth. I've grown the Marketing & Brand function, leading headcounts of 50+, multiple large scale campaigns, designer and international brand collaborations with record STR, 2 rebrands, target market diversification through diffusion and sister product lines and supported the inception of a franchise model to support localised retail expansion on a global scale. I was also a key decision marker in product development to maximize product market fit and commercial potential and owner of the product capsule and collaboration strategy to ensure marketing and product synergy.

VP, Creative & Brand Marketing
Bangkok, Bangkok City, Thailand
Leading the end to end Marketing & brand strategy for Pomelo brand and multi-brand platform offering. - Responsible for Creative, Brand, PR, Social Media, Campaign Marketing, Performance Marketing, Partnerships, CRM & Loyalty, Retail Marketing & Visual Merchandising teams. Customer Activation, Retention & Acquisition. Marketing Budget Holder. - End to end go to market brand strategy for all collections, brand launches & campaigns across all channels. - Launched B2B creative & marketing services agency for brands listed on Pomelo platforms. - Launched Pomelo Perks* loyalty program with significant retention & CLV uplift. - Grew the #pomelogirls community through social media and offline activations, influencer engagement, events & partnerships.

AVP, Creative Operations
- Spearheaded and lead a full scale Pomelo 360 rebrand and relaunch including full CI, app & web redesign, new store identity. - Conceptualized the first Pomelo brand collaboration, to redefine brand positioning and new customer acquisition. Leading to multiple subsequent successful designer and international brand collaborations annually and a core part of the business plan going forward. - Store Design and Concept lead for Pomelo’s first and subsequent stores across Thailand and SEA.

Creative Operations Director
Defining the Creative Direction, Brand Strategy and Campaign planning for global brand markets. Managing all Creative & Brand functions, including Creative Studio, Creative Direction, Brand Identity and Awareness, Brand Partnerships, Social Media, Influencer Marketing & Talent Management & Content Strategy

eCommerce Content Manager
End to end Management for Burberry.com product content. Creating content that leads to conversion across all categories (Womens, Mens, Accessories, Childrens, Beauty, Home & Gifting) and for all global territories (including Wholesale partners)
Cathriona Nolan's Contact Information
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