Catherine ZENG

 Make the HR strategy plan based on the business strategies and goals, develop and implement HR programs, manpower planning, training, compensation and benefits, performance management, organization development, restructure, talent retention, motivation and recognition, culture building to enable the sustainable achievement of business results  Advise, influence and guide all levels of management on the HR implications of business strategies and all aspects of people-management and leadership  Conduct staffing needs analysis and provide support to management in manpower, staff cost & budgeting planning  Work for Quarterly and Yearly HC Forecast and Budget, salary promotion and bonus review  Participate the market salary survey and network with HR professionals to keep abreact with the labor market trend and compensation changes, and make proposal for internal update when necessary  Develop and analyze workforce measurements, including turnover, leadership, work-life issues to support business management make responsive decisions  Implement BV HR projects including Job Evaluation, Succession Plan, IDP plan, people review, Leadership program, HR lean projects, OT & Attendance management, etc.  Develop effective ways of communication channels to make sure that we have proactive communication “down and up” the organization  Ensure all the practices regarding employment, such as resignation and termination, etc. meet the company policy/procedure and legal requirement  Set up yearly work target and KPIs to team members, and provide coaching and development for them

 Responsible for delivering high quality service to clients and candidates, developing and retaining business by providing commercial solutions to recruitment  Support the business growth through the initial research of prospective client lists  Perform variety of administrative tasks including search and retrieval of database candidates and direct sourcing of candidates  Develop new clients and retain existing clients through effective marketing activities and good customer service  Visit clients, acquire new business with appropriate selling skills and accurate analysis of clients’ recruiting needs  Build up close relationship with candidates, select suitable candidate for clients through effective screening and interviewing  Achieve good matches between clients’ needs and candidates, provide after order service to both clients and candidates  Arrange and Review members’ cases, give help and training to them to achieve good performance  Update database and follow the company’s standard operating procedures  Team building for Shanghai and Hangzhou office