catherine jamison

front desk receptionist

About

Currently working as Front Desk Receptionist at Melbourne Metro YHA in North Melbourne. Working front desk at the hostel has provided me with great insight into the tourism and hospitality industry. It is due to my time in the organisation that I have gained extensive customer service skills as well as knowledge in sales and marketing. I have a high work ethic of reliability, honesty and efficiency. I am able to employ initiative and problem solving skills when required. I enjoy working with YHA and have experience working at different hostels in the organisation.

Country

australia

City

brunswick

Industry

leisure, travel, & tourism

Skill

customer service, travel sales, microsoft office, sales, office administration, data entry, eftpos, reservations, problem solving, product marketing, social media, internal communications, team leadership, travel and tourism, galileo

Experience

duty manager

yha australia

2014-12 - Present · 11 yrs 10 mos

bartender

stolberg beer cafe

2013-3 - 2014-12 · 1 yr 10 mos

bartender

the grand central hotel

2012-11 - 2012-12 · 2 mos

bartender

octopus hospitality

2014-9 - 2014-9 · 1 mo

Bartender for the 2014 Caulfield Races

front desk receptionist

yha australia

2014-12 - Present · 11 yrs 10 mos

* Customer Service * Travel and Tour Sales * Oversee the daily happenings of a hostel * Perform administrative duties * Manage reservation bookings * Group Reservations * Communicate with other YHA hostels