Catherine Gandola Algodon

Solutions Delivery, SDLC and Application Life Cycle, Solutions Architecture and Design, System Analysis and Application Support, Vendor governance Handles Finance applications, and integrations (such as Coupa, Blackline, SAP S/4 Hana, SAP ECC) - Development, deployment, and maintenance of software applications, ensuring business requirements are met. - Design and execute enterprise architecture strategies to ensure scalability, performance and security. - Change management, drive continuous improvement and oversee vendor governance to maintain optimal application performance. - Evaluate new technologies and tools to enhance application development and delivery process.

- Responsible for the End-to-End project implementation and service delivery across all business units. (TELCO, Electric, Water, General Services) - Led the development & release of products, roadmaps, technology pipeline, planning & solutioning for continual improvement. - Business process streamlining & optimization - Handled executive-level escalations & resolutions - Advocated for the implementation of AGILE-SCRUM methodology within the organization. - Spearheaded the creation of the corporate business continuity plan which facilitated operations during the pandemic which includes switching to cloud & remote work. - Ensured all technical team members’ skills across all BUs are up to date.

-Managed the operations of the business unit handling the telecommunications industry, overseeing both commercial & technical domains. - Followed ITIL guidelines & ensured proper service delivery (SLA, incident management, change management, root cause analysis, risk analysis) - Coached & mentored team members. (applying PIP as applicable) - Projects handled included a Telco giant in the Philippines & its managed services provider.

- Responsible for the applications development team which comprises of developers, IT BA, QA & PMO. - Managed IT & software development projects outsourced to the company, & ensured all functions are delivered as per the business requirement. - Performed Enterprise-wide solutioning, digital transformations, project management & support. - Handled the SDLC of each project. - Catered to utility sectors & local government units which also included the largest Electric distribution company in the Philippines. - IT governance experience between 2018 - 2020 with the overseeing of the IT department and IT managed services

- Handled the team of developers in turning requirements into customized applications. - Worked while the organization was a member of the Autodesk

Coded customized applications using API & .NET technologies Performed application trainings & customer cascade.

Coded Autodesk GIS products demo & participated in the pre-sales process. Conducted product trainings, technical presentations, product support & customer care.