Cassidy Chao

Project Manager @ WNC Corporation

About

“Begin with the end in mind.” As an Operations Program Manager with 5 years of experience in the high-stakes electronics manufacturing industry, this philosophy guides every decision I make. I specialize in orchestrating complex, cross-functional teams to transform operational chaos into high-yielding, predictable production lines. Throughout my career leading global NPI (New Product Introduction) and mass production for 5G and network communication infrastructure, I have realized that the biggest bottleneck isn't usually the technology itself—it’s the gap between engineering data and operational reality. 3 Key Achievements in Global Operations: 1. Strategic Yield Turnarounds: Spearheaded cross-functional initiatives that revitalized struggling production lines, elevating yield rates from critical lows to industry-leading standards. 2. Cross-Region Scaling: Orchestrated a seamless China-to-Vietnam production transfer for a 600K-unit project, delivering the line 3 months ahead of schedule and generating substantial top-line revenue impact. 3. Agile Crisis Leadership: During global supply chain volatilities, I successfully led 8+ pilot builds by aligning 60+ person multicultural teams and securing executive-level support to mitigate risks.

Country

United States

City

Tempe

Industry

Computer Software

Skill

MySQL, Tableau, factory operation, New Product Implementations, Material Requirements Planning (MRP), Project Management, Supply Chain Management, NPI Management, International Logistics, Customer Engagement

Experience

Project Manager

WNC Corporation

2020-11 - 2024-3 · 3 yrs 5 mos

Hsinchu City, Taiwan, Taiwan

Planned and executed flagship 5G home router projects, aligning R&D, validation, quality, manufacturing, procurement teams, and suppliers to meet schedule, quality, and cost goals. Achieve production transfer and ramp-up within 3 months, reducing defect rates and achieving >99% yield at MP standard by planning two-phase transfer to avoid production gaps, orchestrating cross-site cross-functional teams from China and Vietnam and ensuring rigorous execution. Supervised end-to-end factory operations to ensure the delivery of 2,000+ prototype with different configurations to dozens of North American customer sites, overseeing production output, warehousing, international transportation, and customs clearance. Directed 8 design revision and NPI pilot builds during the global shortages by instituting weekly (and daily peak-period) backlog and shortage reviews by collaborating with design, procurement, and factory teams; facilitated mitigation plans, such as, alternative sourcing or spot buys, and aligned with engineering for qualification to safeguard delivery schedules. Prepared and delivered weekly project status reports and milestone updates to internal executives and BUs, and facilitated 2–3 regular client meetings per week to align progress, surface risks, and secure timely approvals.

Project Manager

MitraStar Technology

2020-1 - 2020-10 · 10 mos

Hsinchu City, Taiwan, Taiwan

Led NPI build readiness for 3 concurrent projects, synchronizing engineering, supply chain, and manufacturing schedules to meet aggressive 3-month mass production targets. Coordinated closely with production and logistics teams to sequence deliveries based on company and customer priorities, securing prototype readiness on time and achieving >99% mass production yield. Orchestrated packaging redesign amid COVID-19 disruptions, reducing turnaround time by 50% (4→2 weeks) and maintaining production schedule integrity. Participated in production meetings to capture factory issues and translated them into actionable scheduling and delivery adjustments, ensuring customer commitments were met.

Project Manager

CyberTAN

2019-2 - 2019-12 · 11 mos

Coordinated cross-functional PRD reviews , integrated supplier proposals, and ensured timely sample delivery. Led daily cross-functional meetings to expedite resolution of customer testing issues, reducing resolution lead time.