Cassandra Wenceslas

SR&T Project Manager Regulatory & Financial Risk @ Deloitte

About

PMP-certified project leader with 9 years in financial services across cross border payment solutions, FX technology integration and regulatory product deployment strategies across APAC & EMEA. Proven success delivering global product release, achieving on-time delivery and driving incremental ROI. I have enabled operational readiness frameworks, UAT strategies and AI-aligned detection models, ensuring 100% regulatory compliance and business resilience. Skills: Project Management Institute Standards (ISO 21500) | Product management tools (JIRA, Confluence) | Cross-border payments (SWIFT, ISO 20022) | Agile methodologies (Scrum, Kanban) | AI Product management (Cognitive Project Management for AI, AI ethics) | Prompt engineering | UAT strategies | Data analytics (Tableau, Power BI)

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Financial Services

Skill

Project Management Institute Standards & Tools: Scrum | Kanban | JIRA | Confluence, Payments & FX Technology | Cross-Border Payments | Transaction Banking, AI in Compliance & Fraud Detection, Data Analytics: Tableau | Power BI | SQL, Cognitive Project Management for AI, Asset Servicing, Global Custody, SFE, Temenos Multifonds, IBOR, Kanban, Confluence, Jira, ISO 20022, SWIFT Messaging, Middle Office Operations, Back Office Operations, Client Onboarding Support, Custody Services, Community Outreach

Experience

SR&T Project Manager Regulatory & Financial Risk

Deloitte

2026-2 - Present · 8 mos

Federal Territory of Kuala Lumpur, Malaysia

Assistant Vice President - Custody Implementation & Change

Citi

2025-2 - 2026-2 · 1 yr 1 mo

Federal Territory of Kuala Lumpur, Malaysia

Manager, Operational Readiness (APAC)

Citi

2023-1 - 2025-1 · 2 yrs 1 mo

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1. Managed the enhancement of compliance adherence through a global sanctions rescreening program across 10+ EMEA markets. 2. Led a QA team of 5 to execute data validation & SWIFT content checks, eliminating compliance backlog (~100%). 3. Drove implementation of FX technology solutions and regulatory frameworks across 29 markets using NLP for SWIFT. 4. Acted as primary liaison between Payments Ops and vendors, improving backlog refinement by 80% in 7 months. 5. Managed UAT strategies & execution, ensuring zero financial loss in global payment ecosystems.

Supervisor, Transformation & Change

RBC

2020-10 - 2022-12 · 2 yrs 3 mos

Federal Territory of Kuala Lumpur, Malaysia

1. Generated financial value and improved document storage by 30% by automating FX trade amendments. 2. Led Middle Office IBOR GUI design through continuous feedback, enhancing usability and adoption. 3. Launched a Risk Advocacy Program, producing 12 trained advocates and reducing cost of risk by 10%. 4. Increased operational efficiency by 15% via optimized resource planning and validation processes.

Senior Administrator (Asset Servicing)

RBC

2018-8 - 2020-9 · 2 yrs 2 mos

Federal Territory of Kuala Lumpur, Malaysia

1. Achieved zero privacy breaches and improved productivity by 18% through corrective action and training. 2. Designed and implemented new procedures, enhancing consistency and knowledge sharing across teams.

Administrator (Asset Servicing)

RBC

2016-4 - 2018-7 · 2 yrs 4 mos

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1. Reduced manual intervention & overtime by 15% through process analysis and automation. 2. Shared reconciliation best practices across 6 teams, improving efficiency in 3 markets.