cassandra jonah

customer experience lead

About

An energetic individual with solid experience providing diverse customer service and administrative support in high volume environments. Strong problem-solving skills coupled with initiative and accuracy provides a first-rate experience for the customer and facilitates the development of strong customer relationships. A self-motivated and hardworking employee with an excellent track record of meeting and exceeding productivity targets.

Country

canada

City

toronto

Industry

banking

Skill

problem solving, time management, data entry, sales, office administration, customer satisfaction, teamwork, inventory management, outlook, powerpoint

Experience

customer experience lead

scotiabank

2020-1 - Present · 6 yrs 9 mos

office administrator

colorworks

2009-1 - 2010-1 · 1 yr 1 mo

customer service

the yankee candle company, inc.

2013-1 - 2014-1 · 1 yr 1 mo

customer service representative

2010-1 - 2013-1 · 3 yrs 1 mo

personal support worker

vha home healthcare

2005-1 - 2008-1 · 3 yrs 1 mo

customer service coordinator

motion specialties inc

2014-1 - 2017-1 · 3 yrs 1 mo

Motion Specialties is the Canada's leading Home Medical Equipment and mobility solution store, with a store network of 32 locations in Ontario, Alberta and British Columbia. Motion provides a wide variety of mobility devices including wheelchairs, scooters, walkers, bathroom safety equipment, portable oxygen, CPAP and home accessibility products such as stair lifts and home elevators. Motion Specialties also provides custom alteration and design options for seating and positioning systems to clients in their own homes, long term care and retirement homes, group homes, assisted living facilities and hospital and rehab centres across Canada.