Cassandra J.

Overseeing a team of risk analysts and managing the operations related to transaction and account risk management. Key tasks include team management, performance coaching, operational oversight, handling approval authority within specified financial thresholds, collaborating on policy enhancements, and conducting performance reviews. This position aims to ensure effective risk management, operational efficiency, and high standards in transaction monitoring and fraud detection.

Conducted timely due diligence using AML/BSA/CTF policies and procedures, to independently investigate AML/CTF alerts using a variety of investigative tools and systems. Responsibilities included conducting detailed AML risk assessments, implementing effective transaction monitoring and developing robust training programs to ensure compliance at all levels. Resolved complex escalations and investigations, performed dashboard and trend analysis to improve control effectiveness.

Acted as a lead worker on a regular recurring basis and performed specialized investigative/audit functions dealing with complex and/or multiple program violations and/or criminal activity related to Workers' Compensation.

Performed investigative and auditing functions to monitor compliance and detect violations of State and/or Federal laws or regulations pertaining to investor-owned utilities in Nevada. Received and reviewed complaints, conducted interviews, prepared required forms and notices, developed case files, gathered and reviewed evidence. Actively engaged other members of Commission Staff to assist in complaint resolution.