Cassandra Harnett

• Assisted in managing the day-to-day operations of the store, including customer service, inventory management and staff scheduling. • Managed daily cash handling operations including opening and closing procedures, deposits, returns, and exchanges. • Assisted in interviewing, hiring, and training new staff on customer service standards and product knowledge. • Ensured visual merchandising met brand guidelines and standards across all displays.

• Engaged customers in conversation, utilizing strong interpersonal skills to build rapport and enhance shopping experience. • Conducted personalized consultations on skin care, hair care, and body care to address individual client needs. • Created window and in-store displays to promote new product launches. • Processed customer transactions with accuracy and efficiency.

• Greeted customers in a friendly and professional manner. • Weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches for customer orders. • Adhered to health and safety regulations regarding food handling and sanitation standards. • Cross trained between departments including seafood, meat, and bakery.