Casey Seraphin

Vice President Client Services @ HIRSCH

About

At HIRSCH, my focus has been on elevating the client experience through strategic leadership in client services, drawing on a foundation in business development, account management, finance, and loss prevention. My tenure as Director of Inside Sales has honed my expertise in fostering exceptional customer service, ensuring our position as a top 40 industry supplier. The organization has achieved remarkable growth by prioritizing reliability and customer satisfaction. With a track record of empowering teams and driving financial performance, I am committed to sustaining HIRSCH's upward trajectory through innovative client service strategies, and adapting to the needs of our customers.

Country

United States

City

Houston

Industry

Marketing & Advertising

Skill

Director level, Operations Management, Analytical Skills, Adobe Photoshop, Account Management, Data Analysis, Business Analysis, Finance, Financial Analysis, Loss Prevention Strategies, Banking, Customer Service Management, Metric Development, Business Development, Outside Sales, Business-to-Business (B2B), B2C, Social Media, Marketing, Customer Service

Experience

Vice President Client Services

HIRSCH

2025-2 - Present · 1 yr 8 mos

Houston, Texas, United States

The leading promotional product supplier of branded premium retail items, Hirsch has grown from a small local wholesaler to a top 40 supplier in the industry. Our success can be attributed to a relentless focus on outstanding customer service, and reliability.