Casey Osterberg

▪ Manage an eight-figure book of business ▪ Support and manage sales pipeline activities including lead generation, cold outreach, opportunity qualification, and presenting company capabilities to prospective customers ▪ Drive customer growth and operational efficiency through pricing strategy, tooling coordination, quality resolution, and on-time delivery improvements ▪ Successfully onboarded new customers from NDA through full production ▪ Develop and maintain Salesforce reporting tools ▪ Selected as KORE Curriculum Sales Instructor

▪ Managed 20+ customer accounts generating $4M+ in revenue ▪ Led quoting, bid presentations, vendor coordination, and customer relationship management ▪ Collaborated with expeditors, site contacts, and our dispatch team to ensure the proper materials arrived at the job site safely and on time ▪ Improved pricing competitiveness and service execution through cross-functional collaboration

▪ Generated over $150,000 of sales in my first three months, entering the top half of over 20 sales performers for monthly sales in my first quarter ▪ Cultivated over 10 returning customers during my time in Inside Sales ▪ Held the highest profit margin for Inside Sales in the Cedarburg office during the month of August

As a Client Service Specialist, my role is to be the main point of communication for all customers included in my portfolio, and ensure that our supply chains are aligned as tightly as possible. Whether it's questions of ETA, expediting parts through, or shifting orders around, I am in constant communication with my customers to make sure we're on the same page. Day to day this role can include: -Demand Management -Inventory Management -Customer Interaction -Entering/Altering POs -Utilizing Company ERP System This role is a very collaborative one - I work daily with my planning, production, logistics, and estimating teams. I'm always excited to work with other teams, because that means I get to learn more of the process! When needed, the office team at Kapco will jump into action and lend a helping hand on the production floor to accommodate large production loads, new business growth and the addition of new customers and product launches. Due to this awesome learning opportunity, I've gotten to use several different pieces of equipment out on our floor. -Brake Press -Stamping Press -Deburr Machine

At Opportunities, Inc., I worked daily with the production team to make sure that our plant was functioning as smooth as possible. I ran and analyzed reports for plant efficiency, accuracy, and timeliness every day to ensure we were meeting our production goals. I aided in the implementation of a new ERP system, and I also led a project to cycle count larger bays in our warehouse to ensure accuracy in our inventory systems.

At Kapco, I worked directly with the Sales Team on day to day operations and management. I also had the opportunity to work with the Estimating, Engineering, Logistics, Supply Chain, Safety, and Accounting. This experience helped me understand how a manufacturing business works together to get good products out of the door on time.

-Major: Supply Chain Management -Minor: Spanish