Caroline W.

Customer Service Engineering

System and Software Engineering

Procurement Consultant - Grant Thornton Performance on behalf of TotalEnergies Global Procurement. Indirect Procurement - Intellectual Services

Procurement Consultant - Grant Thornton Performance on behalf of TotalEnergies Global Procurement. Indirect Procurement - Technical Assistance Services for Mozambique LNG Project • Decentralized Technical Assistance Services management Monitoring of the tendering process Internal and external coordination Offers analysis and negotiation Commercial recommendation and contractualization Services and contracts follow-up Reporting and monitoring of purchasing performance • Monitoring and execution of S2C process for the set-up of MSA and preferred suppliers of Field Operations Services Organization of Market Intelligence sessions Coordination between the Project and the HQ Launch of RFI, analysis and pre-qualification evaluation Elaboration and definition of the tender strategy Preparation of SOW jointly with the internal stakeholder RFP dossier preparation (incl. Adaptation of a hybrid contract template) Ariba Call for Tender management

Procurement Consultant - Grant Thornton Performance on behalf of Total Global Procurement. Projects Procurement - Engineering & Survey • Monitoring of RFXs process Review of Scope of Work and preparation of consultation dossier Coordination between the technical duet, internal client and Legal Launching RFXs on e-sourcing platform (Ariba) Contractual qualifications and negotiations Commercial clarifications and negotiations Tender analysis and recommendation to award Contract redaction, signature process and contract follow-up • P2P process improvement Analysis of the process and optimisation recommendations Establishment and management of Frame Agreements within the P2P system (SAP) Spend analysis and follow up with decentralised buyer

Production purchasing: computer peripherals and consumer electronics • Order management and follow-up: 5M € of annual purchases Inventory analysis and replenishment Organization of quality control with preferred service provider Preparation and execution of good receipts in SAGE • Importation management from Asia: € 123K annual spend Sea freight organization with preferred forwarders (FCL) Preparation of shipping documents Air freight RFQ and tariff negotiation • Participation in the Gaming and ITP products development Coordination between PM and Asian suppliers Supplier sourcing and definition of specifications Commercial negotiation: price, MOQ, lead time, T&Cs

Procurement: Indirect Services • Participation in the deployment of local P2P process Harmonisation of the supplier base: 75% of the supplier SAP accounts identified for deletion (on a base of ~7000 vendors) Consolidation and update of SAP MM data base • Travel Management Relationship management with the preferred travel agency Spend analysis and recommendations on business travels: air transport (annual spend: 720K€) and hotels (annual spend: 1.5M€) User profile management & platform utilisation support • Order Management : Facility Management Definition of specifications Vendor research and benchmarking Issuing RFQ and offer analysis: 2 RFQ for office supplies & 1 for medical devices Negotiation of tarif and payment terms

Global Procurement - Indirect Services: Marketing & Communication, Training & HRO, Professional Services • Procurement project management 2 Communication one-shot projects for the sponsorship of 2016 Rio Olympic and Paralympic Games 1 Marketing 3-year project for the global translation service 1 Training 3-year project for the certification of 300 Atos HRA & HRBP Communication & relationship management with internal stakeholders • Monitoring the RFI & RFP process Preparation of bid documents and Coordination with e-Sourcing team 2015 Global Translation RFI: completion of the tender evaluation grid including 35 effectif responses and pre-selected 7 vendors to participate in the RFP Constant commercial negotiation and evaluation of suppliers' proposals and offers • Contract management Negotiation of T&Cs Setup of Global Master Service Agreement depending on project requirement Upload signed contract to the online contract management system (Ariba) • Implementation of internal catalogs Coordination with Catalog Management team, GLB and the selected suppliers Identification and selection of one preferred supplier for the sub-category Marketing Collateral 5 catalogs published online (2 Training & HRO, 2 Professional Services, 1 Marcom) • Participation of supplier panel management Pareto analysis of 2014 and 2015H1 global Marketing & Communication supplier panel: more than 1500 vendors

Lifecode is a start-up specialized in coffeeware as well as disposable food packaging and decoration accessories design under its brand CaféChic. • Sourcing & SRM PVD (Physical Vapor Deposition) coating manufacturers discovery for the metal stirrers collection: supplier market research and sample tests Communication and commercial negotiation with disposable paper cups and lids suppliers: MOQ, price, quality, lead time • Order management: 4 orders placed and managed Issuing RFQs and analysis of purchasing cost Sample validation and production monitoring Quality control planning with external service providers • Shipping coordination & logistics optimization: sea, air, road freight Organization of international transportation with 3PLs and couriers (European and Asian) Assistance in the preparation of import/export documents: B/L, packing list, proforma invoices Delivery tracking and logistics continuous improvement • Participation at professional expositions: Premium Sourcing, SIAL, Equip'Hotel

• Market research on Taiwanese luxury watch market • Visits, interview and evaluation of 8 competing brands' POS: more than 50 POS being visited • Preparation and redaction of reports and presentations

• Customer assistance • Inventory management: stock level evaluation and replenishment • Market research for the watersports brand Nabaiji • Product labels translation: English into Chinese, French into Chinese

International Negotiation and Sales Management