carolyn philippe

customer success manager, cisco it

About

Agile trained and PMP certified technology program manager with 20+ years of experience managing software development and professional services projects/programs. Expertise in managing cross-organizational and cross geographic teams through the requirements definition, planning, design, and implementation phases. Excellent leadership, project management, interpersonal communication, conflict resolution, team building, and problem solving skills. Specialties: Project and Program Management Software & Product Development Professional Services Non-Profits Volunteer Experience: Cross Cultural Solutions, Taproot Foundation, New York Cares, Reach Out and Read of Greater NY, Black Girls Code

Country

united states

City

new york

Industry

computer networking

Skill

pmp, project management, telecommunications, data center, cross functional team leadership, cloud computing, enterprise software, software project management, leadership, professional services, project planning, cisco technologies, software development, pmo, security, product management, networking, pre sales, team building, unified communications, program management, product development, cross functional team building

Experience

customer success manager, cisco it

cisco

professional services manager

objective systems integrators

1997-4 - 1999-3 · 2 yrs

Manage a team of Systems Engineers and Project Managers in the Professional Services Organization.

senior applications development engineer

objective systems integrators

1994-8 - 1997-4 · 2 yrs 9 mos

Develop network management applications for the Telecommunications industry.

project manager

taproot foundation

2007-1 - 2007-11 · 11 mos

Led a volunteer team comprised of a Marketing Manager, Graphic Designer, Web Developer, Account Director, and a Copyeditor to re-design Reach Out and Reach of Greater New York's web site. www.reachoutandreadnyc.org