Carolyn Copenhaver, MPH

At Nucor Warehouse Solutions, I help to manage our steel accounts with Lowe's, Walmart, and Publix. That includes coordinating with production to ensure on time and in full orders are able to ship across all 50 states - totaling 15 million pounds of steel in 2021. Day to day I coordinate with LTL and dedicated trucking services to ensure those deliveries as well as communicate closely with all account project managers for building quotes and shipment requests.

During the internship, I consulted with the CDC Office of Partnership, Policy, and Communications staff on division topics to develop effective communication strategy and content. I specifically researched and presented communication briefs and action plans based on target audience analysis, past engagement analysis, and current CDC practices. I was pleased to be able to work on the Racial and Ethnic Approach to Community Health (REACH) 20th Anniversary Event. I worked to produce internal and external communication content including pre-clearance articles and webpage templates. I conducted qualitative research on state bulk food contracts and presented my findings to the Healthy Food Systems Work Group. My preliminary research was the first step in creating CDC approved guidance for states as they procure food for state run institutions.

Promoted from front service clerk to cashier to customer service staff over a 13 year tenure. My daily tasks included managing the customer service department, training new associates, and providing customer service to guests. Most importantly, my time with Publix Super Markets allowed me to hone communication skills with people from all walks of life.

Member of Land (Lipscomb Academy of Nutrition and Dietetics)