carol whalen

manager, global accounts

About

Detail-oriented professional with over 15 years of experience managing all facets of planning, implementing and coordinating meetings, events and trade shows. Creative problem solver with a strong ability to prioritize tasks, committed to producing quality meetings and events that reflect attention to detail and exceed client expectations. Strong background in budget management, deadline adherence and creative problem solving. Skilled in multitasking, budget, project management, vendor negotiations, and assisting with new product launches Specialties: Agendas/Scheduling, Audio Visual Equipment, Budget Forecasting and Management, Catering/Food and Beverages, Contract Negotiation, Customer Services, Entertainment, Hotel/Room Blocks, Marketing Materials, Product Management, Registration, Site/Venue Selection, Staffing, Time Management, Trade Shows, Travel/Transportation Please contact me at carol.whalen825@gmail.com.

Country

united states

City

norwood

Industry

events services

Skill

trade shows, event planning, marketing, event management, email marketing, budgets, customer service, marketing communications, management, marketing strategy, social media, corporate events, hospitality, newsletters, negotiation, project management, meeting planning, publishing, team building, logistics, contract negotiation, registration, exhibit preparation, lead generation, catering, advertising, customer satisfaction, trade show strategy, business meetings, hosted services, project planning, hosting, special event, product marketing, business networking, relationship marketing, budgeting, hospitality industry, hotel booking, attendee registration, convention services

Experience

senior event manager

expert at creating and managing impactful corporate meetings special events and trade show presence

2014-1 - Present · 12 yrs 9 mos

sales and meeting coordinator

stride rite

1985-1 - 2000-1 · 15 yrs 1 mo

senior exhibit and events specialist

houghton mifflin harcourt

2005-1 - 2013-1 · 8 yrs 1 mo

* Managed $2M budget for over 20 trade shows. Worked with two exhibit houses, managing owned and rented properties to cover exhibit needs. Managed industry partners and customer functions, handling all meeting logistics, registration, and speaker requirements. Researched and recommend new markets, and exhibits to attend. * Managed all logistics for over 20 exhibits and customer events annually. * Created exhibit procedures, which streamlined communications and aided in deadline adherence. * Worked closely with product management, creative and finance department to ensure program objectives. * Created and implemented exhibit calendar deadline procedure which minimized lost savings. * Aided in developing and implementing an online sales meeting for marketing and training.

sales administration manager

earth, inc.

2000-11 - 2004-5 · 3 yrs 7 mos

Collaborated and assisted Executive Vice President and Marketing in the launch of a new brand, from concept through production of both local and global markets. Increased sales, productivity and world class customer service by establishing goals and objectives for each trade show and event, evaluating the quality of the event and reporting the results. Managed, tracked and forecasted budgets related to trade shows and sales conferences, resulting in an 18% savings towards a $1M budget. Developed and managed trade show schedule and supervised exhibit booth design and construction; Managed corporate trade show logistics, which included supervision of installation/dismantle, staffing schedule, show services, hotel accommodations, promotional activities and lead generation follow-up. Arranged and coordinated domestic and international sales conferences including hotel site selection, contract negotiations, menu planning, air/ground transportation, and events.

manager, global accounts

helmsbriscoe

2014-7 - Present · 12 yrs 3 mos

As the global leader in meeting procurement, HelmsBriscoe leverages the experiences of more than 1,200 Associates spanning 55 countries to deliver world-class solutions. The sheer volume of room nights booked and the collective insights shared between our seasoned Associates is beyond comparison. Our process gives you back valuable time. With the strength of the most trusted and largest site selection firm in the world behind you, your negotiating power just increased exponentially. Responsibilities include hotel sourcing and site-selection, negotiating meeting contracts, and post-contracting account management and support.