Caroline Nieman

Senior Account Executive @ Spot Freight

About

Account Executive at Spot Freight.

Country

United States

City

Charlotte Metro

Industry

Logistics & Supply Chain

Skill

Customer Service, Leadership, Microsoft Office, Teamwork, Communication, Time Management, Easily Adaptable, Team Building

Experience

Senior Account Executive

Spot Freight

2024-12 - Present · 1 yr 10 mos

Account Executive

Spot Freight

2023-1 - Present · 3 yrs 9 mos

Account Coordinator

Spot Freight

2021-9 - 2023-1 · 1 yr 5 mos

Charlotte, North Carolina, United States

-Provide exceptional customer service to my team’s customers and carriers. -Communicate daily with carriers, customers, and Spot employees to ensure on-time pick-ups and deliveries. -Remain detail - oriented in an extremely fast paced environment. -Ensure trucks are loaded with the correct freight. -Enter load information; tracking/tracing shipments in customer’s software system. -Schedule appointments with receivers and coordinating deliveries. -Review weekly and monthly scorecards from customers. -Implement process improvement strategies

Nanny

2015-8 - 2021-9 · 6 yrs 2 mos

· Assists in maintaining daily routine · Create a stimulating, nurturing and safe environment for the children · Discipline the children when necessary

Hostess

Mario's Italian Restaurant

2014-7 - 2019-1 · 4 yrs 7 mos

Matthews, North Carolina

· Managed in person and telephone guest inquirers, customer service request and reservation booking. · Monitor dining room and table flow to maximize table usage and minimize customer wait time. · Train new hosts and hostesses on service policies.