Caroline Ndegwa

Presently, I work as a General Manager - Internal Assurance at Airtel Africa where I manage Internal Audit for over 14 countries.

As Senior Manager, I led internal audits in clients’ organization to assess the effectiveness of controls, accuracy of financial records, and efficiency of operations, risk management and compliance with governmental regulations. 🏆 My Accomplishment. √ Managed and supervised the Internal Audit team which consisted of 5 staff members. This entailed guiding my team members in execution of audit work steps and reviewing the teams’ report.

As Assurance Manager, I was in charge of revenue and costs. Key Contributions: • Supervised the Revenue and Direct Costs (Payments Integrity) team which consisted of 4 staff members. • Identified, quantified and communicated revenue leakage and cost saving opportunities, in the revenue/cost streams of Interconnect, SMS interworking, Roaming, Premium Rate Services and Direct costs.

As Principal Internal Auditor, I led conduct of financial audits at various locations to ensure compliance with company policies and procedures, assessed business risks and evaluated internal controls. Key Contributions: • Performed business risk analysis by reviewing business processes and provided proactive recommendations on control issues. • Carried audit reviews and discussed the findings with the owners of business. • Monitored the operation of defined controls on an ongoing basis and the implementation status of past audit recommendations. • Prepared reports on results of audits and made recommendations for control and operational improvements to management. • Reviewed staff auditors work to continuously develop strengths and identify areas for improvement. • Ensured adherence to internal controls, accurate recording of data and departmental and company budgetary constraints are met by developing audit programs and procedures.

Key Contributions: •Carried out business risk analysis of East African Portland Cement Company Limited and its branch in Uganda. •Developed and implemented risk-based audit strategy in accordance with the Standards for the Professional Practice of Internal Auditing. •Organized and maintained financial records, tax preparation, and periodic inspection of accounting books and practices. • Performed analytical procedures and analyses to detect unusual financial relationships. •Prepared timely final reports for review by the Internal Audit Manager. •Discussed audit findings with the respective Heads of Departments and agreed on appropriate improvement action. •Carried out detailed financial audits, federal and state compliance audits, and agreed-upon procedures. •Initiated management representation letter recommendations and draft audit reports for management and executive reviews.

As Internal Auditor at Nation Media Group, I accomplished the following tasks: Key Contributions: •Carrying out business risk analysis of the Nation Media Group and its subsidiaries in Uganda and Tanzania. •Evaluated the effectiveness of internal control policies and influence best practice change by utilizing root cause analysis of audit results across multiple units. •Managed and executed a proactive continuous risk assessment process focusing on emerging risk throughout the corporation. •Optimized team structure by cross training team members, aligning responsibilities with development. •Prepared timely final reports for review by the Audit Manager. •Communicated audit findings to the respective Heads of Departments.

As Audit Senior, I provided audit, accounting and related advisory services to our clients in by acting as the lead member of an engagement team responsible for performing all aspects of the engagement, including planning, fieldwork, research on audit and accounting issues, reviewing financial statements and disclosures, coordinating and clearing all levels of review Key Contributions: • Conducted audit fieldwork and statutory reporting across a portfolio of clients both in public and private sector. • Ascertained quality in delivering client service by working closely with managers, partners and our clients to provide progress reports. • Scheduled, delegated and reviewed the work of junior staff members which entailed evaluating their performance and ensuring their compliance with KPMG requirements. • Project management including agreeing audit timelines, team briefings, budget monitoring and supervision and delivery of audit work. • Conducted risk and business cycle analysis of clients' business to develop appropriate audit plans to address identified risks and to ensure accurate reporting. • Interfaced with client personnel to review audit and accounting findings, clarify results and encourage revised practices.

Concentrated in Strategic Management. Attained superb administrative, analytical and problem-solving skills which form part of my current competence.