Caroline Ning

New GPU product development project operation Engineering Validation and Reliability build and test planning FW / Test validation and implement planning Failure Analysis and improvement implement Improve and optimize SQL database with IT team for project data analysis SQL queries for customer and internal report generation

Top 5% students of AACSB accredited schools

Collect and analyze inventory and production data with excel proficiency . Material Planning based on customer demand and inventory strategy. Product lifecycle management to minimize material excess End of life excess mitigation planning and liability clarification. Inventory management and balance based on production forecasting and product lifecycle timeline, Perform Material planning for new product. Manage Supply Chain Optimization Project .

Support manufacturing/operation equipment sourcing. Perform research to locate potential suppliers. Communicate needs/requirements to suppliers for equipment designing. Request quotation from suppliers. Supplier evaluation and contracts terms negotiation. International logistics arrangement.

Coordinate international logistics to meet sales demand. Perform inventory vs sales analysis to reach the optimal inventory level. Analyze margin and profit analysis to address promotion solutions and product selection and pricing strategy. Collect sales data for sales trending, portfolio and product lifecycle management. Order placing and tracking based on demand forecast

Monitored and presented the process to internal teams which speeded up overall zero-defect project introduction. Designed and performed failure analysis with SQE on top failures in market and improved the field quality. Tracked quality incidents and evaluated the effectiveness of suppliers' corrective action and FA report. Participated in negotiation with suppliers and recovered over $1M cost on customer service from suppliers. Monitored and summarized service cost recovering processes among all product and presented to internal team. Collected customer service data from regions and processed the data to generate field quality perform report. Worked with IT team to optimize the customer service information system to improve data quality for assessment. Designed and modified zero defect report format to increase report's better comparability and understandability.

Presented SQE team and reported to customer in NPI meeting for iPhone new product electronic material issues. Coordinated SQE team to work on component evaluation, related documents to make sure the material readiness. Summarized and tracked new iPhone product electronic material quality performance to eliminate material issues. Summarized and presented electronic material quality issues to internal team and customer team in each NPI build Set up IQC material inspection process and arranged IQC human resource to guarantee new product production. Set up new Lab process and arranged skill training on electronic component for special experiment data collection. Tracked electronic quality material issues and reported to customers and internal team for quality improvement.

Documented component inspection criteria to set up IQC inspection process for incoming material inspection. Arranged control run to qualify new material and suppliers and evaluated corrective actions in 8D reports. Collected and evaluated failure samples for onsite FA and FA at supplier factory for root cause identification. Designed and performed FA with internal teams for material issues and overall process issue identification. Arranged Mass FA with suppliers and customers for quality improvement and cost recovery negotiation. Supported and participated in cost recovery negotiation with supplier and customer which recovered $2M of cost. Performed solidity reliability test, thermal cycle and heat cycle test to improve the reliability of MLB of iPhone. Improved test system coverage by identifying and eliminating the test gaps between the PCB level and chip level. Collected data and performed intensive data analysis to support failure analysis and generated quality reports. Collected and verified suppliers' documents for electronic material to guarantee the compliance of regulation Performed audit and evaluation with sourcing teams for new suppliers and new electronic component introduction.