Carolina Hoyos

-Manage day-to-day FOH operations to drive quality, standards and meet customer expectations. -Manage inventory through effectively ordering and stocking beverages and front of house supplies. -Control cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures. -Decreased staff dead time by adding a checklist for each shift.

-Performing document management of clients, carriers and resources. -Unifying cargo handling and proposing new forms of service levels. -Diagnosing the LTL area and determing shortcomings and improvements -Implementing emergency monitoring systems in the event of disasters. -Applying the “Just In Time” methodology

-Learning new skills and applying them to daily tasks, improving efficiency and productivity. -Creating plans and communicating deadlines to ensure projects were completed on time. -Eliminating downtime and maximizing revenue by providing top project quality control. -Reducing unfulfilled orders due to lack of returnable packaging. -Increasing the reliability of the information in the system.

Funciones: Asesorar a conductores y usuarios en inquietudes, quejas, reclamos o ayuda en temas de la aplicación de servicio.

-Supervise, accompany and educate the group of children under my responsibility. -Ensure their adequate nutrition, performance of homework and extracurricular activities. -Teach the Spanish language in a basic way.