Carolina Coelho Alvarenga

Reporting to the Head of HR Services Americas and managing a team to deliver services for Argentina, Brazil, Chile, Colombia, and Peru in order to provide HR operational delivery support to all bp business. My main deliveries are: ● Responsible for managing Payroll, Benefits, Employee Data Management, Time & Attendance, Reporting areas for bp group in Argentina, Brazil, Chile, Colombia and Peru. Cover the end-to-end execution of the HR operational process on hiring, separation, payroll, system setup, quality assurance, labor union agreement parameters deployment, legal reports, taxes and benefits administration (meals, transportation, health insurance, leaving of absence, car plan and pension plan); ● Responsible for managing our payroll vendors (ADP, BDO and PwC) and its quality of delivery; ● Interaction and interlock with HR Business Partners and HR centers of excellence such as Rewards, Global Mobility, Health in order to implement the company delivery strategy and improve employee experience; and ● Strong focus in process improvements and employee experience by doing end-to-end reviews and identifying opportunity areas to leverage the quality and the employee’s satisfaction, while reducing costs, bureaucracy and the overall turnaround time.

Reporting to the Head of HR Services in Americas and managing a team in Brazil and Argentina, in order to provide HR operational support to all legal entities in Brazil and Argentina. My main deliveries were: • Responsible for Payroll, Benefits, Employee Data Management, Time & Attendance, Reporting areas for bp group in Brazil and Argentina. Areas breakdown cover the end-to-end execution of the operational process on hiring, separation, payroll calculation, system setup, quality assurance, labor union agreement parameters deployment, legal reports, taxes and benefits package administration (meals, transportation, health insurance, leaving of absence, car plan and pension plan); • Interaction and interlock with the Business Partners and HR subsystem areas such as Rewards, Talent, Global Mobility, Health; • Strong focus in process improvements by doing end-to-end reviews and identifying opportunity areas to leverage the quality and the employee’s experience, while reducing the costs and the overall turnaround time;

Reporting to the Head of HR Services in Brazil and managing a team of 4 direct reports and 2 indirect reports, in order to provide HR services support to + 5,000 employees from 6 different legal entities in Brazil. My main deliveries were: • Lead Workday and E-social implementation for all legal entities in Brazil • Drive standardization and simplification of HR processes while maintaining and enhancing the existing service delivery model in order to provide a best in class operational delivery. • Manages day to day operation of data integrity and data privacy within HR Services. • Responsible for HR Systems interface in country between our global tool Workday and our local payroll provider - ADP • Consul and support to HR Business Partnering on sensitive subject related to personnel and operational business processes. • Lead and implement a team of 2 HR service members to provide a first-line assistance to employees on general HR matters, answers to questions & standard policy/procedural information. Also solving issues related to employment data, administration and/or employee relations administration.

Individual contributor, reporting to HR Service Manager and dotted to Latin America HR Manager, supporting for 3 different business in Brazil. My main deliveries were: • Review and re-design of HR services policies and procedures (Vacations, Overtime, “Bank of Hours”) to be aligned into government requirement and business expectation • Work closer to LATAM HR Manager in order to provide the best in class in terms of HR services to deliver a reduction of Brazil workforce (~20% workforce reduction) • Responsible for payroll, time & attendance, in order to cover the end-to-end execution of the operational process from hiring to separation, payroll calculation and taxes. • Accountable for data integrity regarding HR data. • Guide and advise managers and HR Business Partners on employees’ subject related to HR matters

Individual contributor, reporting to Brazil HR Manager, client group consist HSE, Operations and Tax team. My main deliveries were: • Handle HR business partner activities • Lead the annual Salary Surveys for Upstream group (Hay Group, Mercer and Towers) • Responsible for the Pay Review/Salary Administration into the Region • Lead the Region Performance management • Develop and re-design HR policies and procedures related to International Mobility • Control and monitoring of HR monthly reports, headcount, indicators, demand plan monitoring, budget control , budget control

Individual contributor, reporting to HR Manager, client group consist Finance, Tax team. My main deliveries were: • Handle HR business partner activities • Start-up of Talent and Acquisition Management area • Responsible for an accurate Recruitment Process System for Central Dashboards • Design, implementation and management of Welcome Induction (Onboarding process for new hires) – around 100 new-hires in a semester • Design, implementation and management of company’s first Internship Program in Brazil. (around 20 interns per cycle) • Development content for My HR Guide with the principal HR Polices to be launched to LM and employees (such as: R&S, T&D, Performance Management…) • Training needs survey, coordination and tracking nominations for leadership trainings into the Region • Responsible of HR intranet page and support the refresh for the Global Careers webpage

HR Generalist reporting to HR Manager. The main activities include: • Support throughout Recruitment Process for all administrative positions, including managers and senior managers’ positions. • Support Hiring Process • Responsible for some HR Services activities, such as managing benefits administration.

HR Generalist Intern reporting to HR Manager. The main responsibilities were: • Support throughout Recruitment Process for all administrative positions (from posting to pre-hire) • Support Hiring Process (from hire to onboarding) • Support in the HR Operations (Hiring Process, Benefits, Payroll inputs)