Carole N.

• Successfully tested (SIT, UAT, Regression & smoke) integrating OTC to S4 Hana, while participating in launch planning and providing hyper-care support. • Collaborated with OTC and SAP S4 team to successfully upgrade from ECC to S4 Hana with 95% success rate for OTC, surpassing SAP’s average by 15%, through meticulous planning, testing, and customization to ensure seamless “Like for Like” functionality. • Collaborated with OTC, IFS, and S4 Automation Team to create additional automated scripts release testing. • Daily SOX interface monitoring of 15 interfaces across 6 systems, enhancing operational transparency and reliability for Parks & Resorts. • Contributed to the review of Panya December release OSS notes and testing for the December technical release. Executed testing for UAT and Regression for the December Technical release

• Successfully fully transitioned the retiring manager role to me 1 month ahead of schedule. • Issue Billing Approvals, Deposit Invoices, and Reversal Invoices as requested by Producers • Follow up with Producers on outstanding Billing Approvals which have not been billed • Maintain all project information, including initial invoice request, copy of quote(s) and PO’s for auditing purposes • Issue Internal Invoices to other MPC studios • Review projects for official closing in CETA production system, including No Charge projects and Internal Projects • Work with Producers, Schedulers and Costings Coordinator to prepare projects for closing in CETA production system • Regularly provide individual reports to Producers detailing any outstanding projects requiring billing or to review their projects for closing in CETA • Close projects within the CETA system • Update new client information in CETA once approved by Credit Dept including adding SAP #, payment terms, status and notes • Work with global CETA team to address and solve any system-related issues • Complete weekly export of invoices from CETA system into SAP system • Month end closing and reporting duties- ensure that all billing is completed, provide reporting to the Finance team. • Special projects and reporting as needed • In two weeks, successfully transitioned the role back to the retiring manager when they decided not to retire.

• Directed team of 4; supported Set Lighting/Grip team. Reviewed/coded/processed AP sub-rental invoice. • Won GEM Award for excellent teamwork/development, SIT, UAT & regression/beta test of new billing system (Jan 2018). • Orchestrated cross-training and developed comprehensive SOGs, resulting in 40% improvement in workflow efficiency. • Reduced manual processes 60% by co-developing and executing a new billing system for SAP Middleware upgrade. • Enhanced cross-departmental collaboration 80% via strategic training tools/personalized sessions, boosting system usage.

• Reduced overtime 15 hours by becoming the department’s first hybrid Clerk/Draper. • Tested RTPRO upgrades by allying with offsite teams in Mumbai and implemented upgrades to reduce backend EAI lag, enabling billing coding to SAP/real-time validation and bridging data for offshore team review. • Negotiated 48%-52% discount, and secured free delivery, on PCard purchases with our largest vendor, resolving AP issues. • Reduced overhead costs 40% by inventorying stock/purchases, ensuring purchases aligned with customer project needs. • Created easy-to-use documents to convert JGL coding to SAP with budget descriptions for department staff/management; earned “Carrot Awards” for discovering tax transmittal and coding issues with new RTPRO. • Researched 5 quarters of customer transactions, ensuring correct sales tax was reported for 3rd party customers. • Made regular yearly archive process/system for all department records from 4 prior FYs per RM policy. • Created templates for department foremen, improving record accuracy, reducing overhead, and increasing billable labor. • UAT/Beta tested/launched new billing system by reconciling two quarters of invoice errors for accurate revenue reports.

Dean's list 2021 & 2022