Carole Ann de Castro
Accounts Receivable Representative @ GWM Commercial Auto Glass
About
I help businesses manage invoicing, AR/AP processes, customer communication, and administrative operations with accuracy and efficiency. Experienced in handling high-volume invoices, payment follow-ups, scheduling, CRM management, and customer support while maintaining organized workflows and professional communication. Proficient with QuickBooks, Jobber, Apollo, CRM platforms, Google Workspace, and email management systems. Known for reliability, attention to detail, and delivering accurate work in fast-paced environments. 💼Core Skills & Expertise 🔹 Virtual Assistance & Administrative Support: Efficient in managing calendars, scheduling, and inbox organization. Skilled in task coordination, document preparation, and maintaining smooth daily operations for executives and teams. 🔹 Accounting (Accounts Receivable & Payable) Experienced in invoicing, collections, and payment posting. Proficient in reconciling accounts, preparing aging reports, processing vendor bills, and managing purchase orders. Ensures accuracy, compliance, and timely financial reporting. 🔹 Customer Service & Communication Delivers professional support via email, chat, and calls. Skilled in handling client inquiries, conducting follow-ups, and maintaining positive customer relationships. 🔹 Data Entry & Research Accurate and detail-oriented in data entry, recordkeeping, and research. Capable of managing databases, verifying information, and supporting data-driven business decisions. 🔹 Lead Generation & Prospecting Experienced in identifying and qualifying leads using platforms like LinkedIn and Apollo. Conducts targeted research to build high-quality prospect lists and support sales initiatives. 💼 Dedicated to providing reliable, organized, and results-driven support to help businesses operate efficiently and achieve their goals.
Philippines
Calabarzon
Publishing
QuickBooks, Accounting, Auto Glass, Organization Skills, Fair Housing, PC & Mac platforms, ClickUp, MailChimp, High Proficiency, Database Maintenance, Cash Flow Forecasting, New Business Opportunities, Productivity Software, Google Workspace, Virtual Assistance, ChatGPT, General Administration, Yelp, Business Education, Operating Efficiencies
Experience
Accounts Receivable Representative
GWM Commercial Auto Glass
Atlanta, GA
Managed customer accounts by handling invoicing, collections, and payment posting, monitored outstanding balances to ensure timely payments, processed vendor bills, purchase orders, and payment runs accurately, reconciled accounts and resolved discrepancies for customers and vendors, and prepared aging reports and cash flow summaries, while supporting month-end closing.
Accounts Receivable Specialist
GWM Commercial Auto Glass
United States
Managed customer accounts by handling invoicing, collections, and payment posting, monitored outstanding balances to ensure timely payments, processed vendor bills, purchase orders, and payment runs accurately, reconciled accounts and resolved discrepancies for customers and vendors, and prepared aging reports, cash flow summaries, while supporting month-end closing.
Marketing Specialist
GWM Commercial Auto Glass
I ensure accurate and high-quality prospecting by sourcing and verifying leads through Apollo and LinkedIn. I manage high-volume outreach, sending up to 1,700 targeted emails weekly and converting them into warm leads. I also monitor and optimize automated email campaigns through Instantly.ai to maintain strong engagement and consistent results.
Credit Specialist
Garage Champs
Managed customer accounts by handling collections and monitoring outstanding balances to ensure timely payments, reconciling accounts, and resolving discrepancies for customers, and prepared aging reports and cash flow summaries, while supporting month-end closing.
Accounts Receivable Representative
Garage Champs
California, United States
Managed customer accounts by handling collections and monitoring outstanding balances to ensure timely payments, reconciling accounts, and resolving discrepancies for customers, and prepared aging reports and cash flow summaries, while supporting month-end closing.
Ecommerce Manager
Kansa Organics
North Carolina, United States
Recruiter
911 Nurses GTA
Canada
Customer Service Representative
Alorica
Responsibility ● Providing introductory information to new customers ● Ensuring that customers are satisfied with products or services ● Following up with clients or customers to check that they’re still satisfied with any purchases ● Letting customers or clients know about additional products or services ● Determining the quickest, most effective ways to answer a client’s or customer’s questions ● Escalating queries and concerns ● Troubleshooting common issues with a product or service ● Working with a team of CSRs and other departments to find appropriate solutions
Education
Marketing
Carole Ann de Castro's Contact Information
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