
carol salzano
client support and advocate
About
I work well under pressure and am thoroughly familiar with working in a busy office environment. I am proficient in operating Windows based PCs and the Microsoft Office Suite. I certainly make a positive contribution to any organization.
united states
rockville
non-profit organization management
customer service, microsoft office, data entry, microsoft excel, windows, teamwork, microsoft word, access, powerpoint, organization, file management, accounts payable
Experience

client support and advocate
csaac

follow up clerk
4paws rescue team

addictions case manager
montgomery recovery services

operations and payroll processor
corporate payroll services
* Log payrolls submitted by email, phone, and fax and pull appropriate documentation from each client file * Process payroll submissions * Data Entry * Backup, post data, and calculate checks for submitted payrolls * Print checks and invoices for payrolls submitted * Daily interaction with clients via telephone and fax * Preparation of reports and distribution to clients as requested and as necessary * Report preparation includes tax withholdings and liabilities reports, 401K withholdings reports, general legers, and check registers * Daily filing of all backups, direct deposit forms, and any other general files * Preparation of all brochure mailings for sales department * Refilling and restocking of all machines

server
grand billiard club
* Opened customer tables and tabs * Waited on customers taking food and beverage orders * Checked identification to ensure customers were 21 and over * Filled all food and beverage orders accurately and in a timely fashion * Closed out tabs with both cash and credit transactions

purchasing assistant and customer service coordinator
maryland fire equipment corporation
* Negotiated vendor agreements and created purchase orders for placement * Interfaced daily with vendors to coordinate delivery dates and shipment quantities * Worked with clients (fire departments and private parties) regarding order status * Worked with sales department staff to confirm order placement and estimated ship dates * Reviewed all order acknowledgements from manufacturers to ensure accuracy * Prepared and monitored UPS shipments * Compared all packing slips and receiving documents to ensure accuracy of deliveries * Posted completed orders and receiving documents for accounts payable

administrative assistant
booz allen hamilton
* Answered and redirected multi-line phone system for 200 office staff * Received and greeted clients * Scheduled meetings and team activities * Performed data entry * Sorted and distributed incoming mail * Processed staff time sheets * Performed general office duties e.g., photocopying, filing, faxing etc. * Ran daily courier run to client site * Set up and maintained pager system for computer help desk staff
Education
university of maryland baltimore county
psychology
montgomery college
general studies
carol salzano's Contact Information
Phone
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