Carmen T.

- Client: GSK Hong Kong - Brands: Sensodyne, Parodontax, Polident, Panadol, Panadol Cold & Flu, Lamisil, Voltaren, Otrivin, Centrum, Caltrate, Calvive, Scott’s - Help set up a new team to handle a new account of the company, from recruitment of team members (account servicing & creative designers) and formulate the internal and external SOP and workflow - Work with client’s trade marketing team to provide end-to-end solutions for their brands promotion campaigns from creative production (2D print, 3D instore POSM displays in major local retailers, social media layouts, etc.), print production, installation and delivery, website content management and launch of CRM program website and design set up - Ensure that all briefs from client are fully understood, executed to a high standard, and delivered on time and within budget - Drive and maintain operational excellence in client engagement, service delivery and reporting - Achieve commercial targets such as contracted target savings, SLAs and KPIs for the client - Build up and maintain client relationships with all stakeholders and external production suppliers Manage the P&L of the account and prepare monthly management information reports and monthly performance review meetings with client - Share case studies and best practice work examples across internal APAC and Global teams

- Client: P&G Hong Kong - Brands: Pantene, VS Sassoon, Rejoice, Head & Shoulders, Aussie, Hair Recipe, Herbal Essences, Scalp X, First Aid Beauty - Build relationships across client’s business functions, major stakeholders are brand, trade marketing, procurement, sales, logistics and repacking, finance) - Handle design briefs and help support and execute all kinds of instore packaging and displays of brand promotional campaigns - Help client new brands launch, i.e. Hair Recipe, Herbal Essences and First Aid Beauty (Counter skincare brand) - Be a consultant of client to provide technical input and advice on print and display projects - Ensure all process and documented systems are completed in an accurate and timely manner - Ensure the most appropriate supplier is selected, best costing and time scales for each job are set and that benchmarking is accurate - Measure KPIs and service standards against agreed and obligated levels - Generate cost saving initiatives of client’s POSM projects and achieve company’s business objectives and saving targets

- Business Nature: Manufacturing (Plastic flexible packaging) - Major clients: P&G HK (Whisper, Rejoice, Oral-B, Pampers), r-pac HK, Wal-mart, Hanes, etc. - In charge of sales and marketing activities and OEM projects of key accounts - Develop, maintain business relations with customers - Ensure the projects are delivered within agreed timeline, budget and quality standard - Monitor and analyze sales performance - Prepare monthly sales report and market analysis - Explore new sales opportunities - Manage HKTDC online platform and responsible for business development

- Business Nature: Manufacturing (Paper), under APP (Asia Pulp & Paper Group) - Clients: Paper merchants and printing house in Hong Kong and China (Guangdong Province) - Plan, formulate and execute sales plan to achieve company sales target and prepare monthly sales reports and analysis - Explore new customers by making daily cold calls and attending trade shows in Hong Kong and China - Attend monthly sales meeting in Hainan China factory - Coordinate with marketing team in all promotional events and brand building projects