Carl Prothman

As a Technical Product Owner (TPO), I lead the development of key web applications, bridging the gap between business needs and technical execution. I work closely with product managers, scrum teams, and technical leads to ensure successful project delivery. My responsibilities include managing product backlogs, creating user stories, and ensuring alignment with the product vision. Additionally, I provide technical leadership and support scalability efforts as part of long-term initiatives, focusing on customer-facing platforms. Key Contributions: - Leading web development for strategic projects - Collaborating with Agile teams to drive project success - Aligning product vision with technical execution - Ensuring scalability and efficiency in development processes

Professional Ski Instructor delivering alpine skiing lessons at Crystal Mountain Resort.

Professional Ski Instructor delivering alpine skiing lessons at Alpental, WA.

Professional Ski Instructor delivering alpine skiing lessons at Crystal Mountain, WA.

As a Technical Product Owner (TPO), I was responsible for Epic’s Facilitator Interchange application and the Interchange public website, which enabled millions of users to file claims for the Payment Card Interchange Fee Settlement efficiently, supporting litigation where merchants challenged Visa, Mastercard, and major banks over interchange fees. Duties included: • Crafted comprehensive user stories with clear acceptance criteria and test scenarios using behavior-driven development format, aiding effective development and testing. • Collaborated closely with UX designer to develop mock-ups for user stories. • Prioritized the team’s Product backlog to maximize value and align with strategic goals. • Attended daily scrums, providing prompt answers to the development team’s questions. • Collaborated with development team to estimate story points, optimizing resource allocation. • Defined sprint goals in sprint planning, driving focused team efforts. • Key Tools Utilized: Azure DevOps, MS Teams, Word, Excel, PowerPoint, Outlook, and Generative AI.

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Technical Product Manager / Product Owner As a Product Owner I was responsible for the T-Mobile Tuesdays system. Duties included: * Defining sprint goals during sprint planning. * Writing user stories using a behavior-driven development format to help guide the team's development and testing efforts. * Collaborating with the development team to estimate story points for each user story in the Product backlog. * Prioritizing user stories within the product backlog, ensuring alignment with business goals during backlog refinement. * Ensuring user stories met the definition of done before being released to production. * Facilitated team demos during sprint reviews to showcase completed work. * Collecting stakeholder feedback for each completed feature ensuring alignment with expectations for successful agile project execution with continuous improvement. * Contributing to the program Vision, Roadmap, and content presentations during PI events. Senior Software Engineer As a Senior Software Engineer (Full-Stack Developer) on a cross-functional scrum team, I was responsible for creating, maintaining, and updating the Tuesdays AMOE Website, Kyobi WebApi, Eligibility Service WebApi, Geo Location WebApi, and real-time Event Hub reporting system for T-Mobile’s Tuesdays' group. Duties included: creating ASP.NET MVC Websites, creating ASP.NET WebApi, App Services, creating COSMOS DB database and collections for JSON documents, creating C# code to send real-time events to Azure Event Hub from ASP.NET Controllers, creating SQL Stored Procedures to query data via ADO.NET, creating Entity Framework Core for data access to SQL Server databases, deploying code to DEV, QA, UAT, and PROD environments, mentoring junior developers/testers, attending daily sprint stand-ups, and performing sprint demos & retros.

Client: Microsoft Corporation As a Senior Application Developer, I was responsible for creating, maintaining and updating SSIS ETL packages for Microsoft’s Anti Piracy group. The aggregated data is used by analysts to detect software piracy. The job involved writing ETL SSIS packages, creating COSMOS SCOPE scripts, performing FULL and DELTA pulls from internal COSMOS data sources, downloading TSV files, performing bulk import into SQL Server staging tables, merge data into EDW tables for business intelligence use, deploying code to DEV, TEST, and PROD environments, and attending daily SPRINT stand-ups. Tools used were SQL Server, SSIS, C#, Visual Studio, VSTS, COSMOS, SCOPE, Azure portal, Azure Cosmos DB, Big Data, ETL, Big Data Analytics.

Client: Microsoft Corporation As a Senior Application Developer, I was responsible for maintaining and updating Microsoft’s Phone Registration Web application. The Phone Registration system allows users to register a phone number to be used for phone authentication using Forefront Identity Manager and Azure Multi-Factor Authentication. The job involved writing ASP.NET MVC controllers, Razor views, writing JavaScript / JQuery to obtain JSON data via AJAX calls and populate partial html views, creating Web Services references to interact with back-end systems, add SQL Server maintenance jobs, adding / fixing Unit and Integration tests, creating and running Builds, deployment to Test and Production environments. Tools used were C#, Visual Studio, TFS, SQL Server, IIS, IE/Chrome developer’s tools, Azure Insights, TFS, GIT, and Code Flow.

Client: MCG Health - AutoAuth As a Senior Application Developer, I was responsible for adding new features to an existing Web application. I created new ASP.NET MVC web pages, added new ASP.NET Web API endpoints, added new SQL Server tables, relationships, and stored procedures, added unit tests for C# classes, added JavaScript unit tests for Angular controllers, added new UI test Automation. Tools used were C#, Visual Studio 2015, TFS Agile, Angular, JavaScript, Chrome Developers Tools

Client: Microsoft Corporation - Azure Insights - Data Acquisition Azure Insights – Zephyr Tool As a Senior Application Developer, I am responsible for helping to create the next generation Azure pipeline generator tool (Zephyr). The job involves writing C# code to create a pipeline that can grab data from various data sources (e.g. SQL Server, Azure SQL, Web API) and upload that data to various end points ( e.g. COSMOS structured stream, Azure Blob Storage, and Hive queries). Tools used are C#, Visual Studio 2015, Azure Insights, TFS, GIT, Code Flow. Azure Insights – Data Acquisition As a Senior Application Developer, I was responsible for creating new data source for Azure Business Intelligence models. The job involved using C# to call Web API endpoint and SQL Server databases, parsing JSON, creating EXTRACT scope script, creating COSMOS structured streams, creating AZURE Data Factory pipelines, activities, datasets, and linked services. Plus, fixing existing pipeline issues by determining the root cause (missing source stream, misconfigured, bug), and then fixed the issue and resolve the defect. Tools used were C#, Visual Studio 2015, AZURE Insights, TFS, GIT, Code Flow, Postman REST add-in, Pipeline Generator, and Deploy Source tools.

Build big data solutions for batch and real-time stream processing using Azure managed services and open source systems like Hadoop and Spark.