carlos moreno

associate professor in master degree big data analytics - mbi

About

Working as professor in professional soft skills education (communication, leadership and social impact) and computer science topics. Previously I collaborate as a speaker in the Executive Master for Business administration, as well as in bachelor and master degree on Knowledge Management and Information Technology for Business administration and Marketing.

Country

france

City

lyon

Industry

education management

Skill

it service management, itil, it management, service management, it strategy, consulting, pre sales, enterprise software, governance, information technology, solution architecture, service delivery, integration, cloud computing, management, it transformation, project management, knowledge management, business process, resource management, enterprise architecture, infrastructure, it service catalog design, it outsourcing, pmo, outsourcing, technology enabled business transformation, iso 20000

Experience

lead solution consultant

micro focus

2017-1 - Present · 9 yrs 9 mos

* Business consultant for IT Management solutions and services in Enterprise and Corporate accounts. * Responsible for business development and portfolio management. Expert in Service Catalog and Service Broker solutions. * Certification in ITIL V3 Service Manager, ISO20000 and Mission Critical Solutions.

itsm consulting manager in professional services

hewlett-packard

2007-1 - 2010-1 · 3 yrs 1 mo

Resource management, project management and sponsorship for Enterprise accounts. People manager for Iberia ITSM practice.

associate professor for knowledge management and enterprise information systems

universidad europea

2006-1 - 2009-1 · 3 yrs 1 mo

Knowledge Management and Enterprise Information Systems in the Economics Department

itsm senior consultant

hewlett-packard

1995-1 - 2007-1 · 12 yrs 1 mo

Consulting and Project Management for different organizations and sectors, focused in ITIL best practices and IT infrastructure and service management solutions.

associate professor in master degree big data analytics - mbi

universidad europea

2018-5 - Present · 8 yrs 5 mos

Associate professor for Computer Science and Big Data Analytics Master degree, in the Department of Science, Computer Science and Technology in Universidad Europea de Madrid. Software engineer and PhD in Computer Science, working as associate professor with focus on core Computer Science topics (AI, Software Engineering) and soft skills competence education (professional communication, leadership and social impact). Previously I collaborate as speaker in the Executive Master for Business administration, as well as in Bachelor and Master degree in Knowledge management and Information Technology for Business administration and Marketing.

solution consultant for it governance and service management

hewlett-packard

2010-1 - Present · 16 yrs 9 mos

* IT Governance and ITSM professional services and solution business development for Enterprise and Corporate accounts. Main responsibilities: * Solution and service portfolio management * Proposal management and customer facing activities during sales phase * Knowledge management, Sales executive and delivery team enablement * Member of EMEA HP SW Professional Services innovation teams * Work experience in South Europe and Middle East.

Education

business

2019-1 - Present · 7 yrs 9 mos

universidad de málaga - departamento empresa

communication

2013-1 - 2013-1 · 1 mo

This course main objective is to develop and improve non-verbal communication and Emotional intelligence skills, as key aspects to success in our professional relationships and capabilities. Taught by experts from the Spanish School of Mediation and Coaching.

universidad pontificia de salamanca

computer science

1989-1 - 1995-1 · 6 yrs 1 mo

stanford center for professional development

2011-1 - 2012-1 · 1 yr 1 mo

Activities and Societies: Courses I, II and III

universidad europea

management

2004-1 - 2008-1 · 4 yrs 1 mo

Activities and Societies: I am currently developing my doctoral thesis in the IT Service management field, focusing in methodologies and a reference model framework for IT service definition.