Carlos Bacetti

Multinacional do setor de fertilizantes, com operações industriais e comerciais integradas no Brasil e exterior, suportando milhares de usuários e ambientes de missão CIO America - responsável pelas operações do Brasil, Argentina, Mexixo e EUA. Reporte ao CEO e lideranças na matriz. * Liderança do programa de implementação e rollout de SAP S/4HANA, integrando múltiplas empresas e operações, com impacto em mais de 4.000 usuários * Condução da integração de sistemas críticos (ERP, CRM, logística e operações), garantindo continuidade do negócio durante períodos sensíveis como go-live e safra * Atuação direta na estabilização operacional pós go-live, reduzindo riscos e assegurando a continuidade das operações comerciais e industriais * Estruturação de governança de TI e gestão de fornecedores em ambiente global, mitigando riscos operacionais e financeiros * Gestão de ambiente tecnológico complexo, com múltiplas integrações e alto volume transacional, suportando operações críticas do negócio * Liderança de iniciativas de modernização e integração tecnológica, preparando a companhia para escala e crescimento sustentável

In charge of infrastructure, development, information security, and innovation. Leadership of all six Holding’s companies. Reporting to the CEO. • Developed the technology strategy, bringing synergy with the group’s strategic vision. • Led the unification of services among the companies, saving around 30% in contracts. • Restructured the organizational chart, unifying positions and creating a new area without increasing the budget. • Implemented the Move to Cloud project of all infrastructure, generating availability and performance gain by 30%. • Built the business continuity plan (BCP) and disaster recovery (DR) structure, approved by a specialized office in NY. • Implemented the open innovation model and the information security area, following ISO 27001.

• Restructured the area, involving team, data center, cloud, and logical environment, saving 32% of the budget and conceiving the technology strategy for sustainable growth for the following five years. • Implemented the Move to Cloud project to use the cloud for new applications, generating flexibility, scalability, and optimization of investments. • Created KPIs for the environment proactive monitoring, improving team availability and productivity. • Developed systems to support the business areas using Agile Scrum and DevOps methods, obtaining better communication between technology and business, satisfaction above 80%, and over 25% reduction in solution development time. • Prepared monthly reports to the headquarters, enabling good communication between headquarters and the branch. • Hired and implemented a disaster recovery site, with 70% savings compared to the previous contract, maintaining the standard and scope. • Coordinated plans and procedures for Disaster Recovery. • Regularized the software license, maintaining compliance with audit and reducing the amount previously budgeted by 20%. • Managed third parties (contracts and SLAs) with main suppliers, generating active management and correcting service deviations, satisfying customers and suppliers. • Led the elaboration, implementation, and monitoring of the group’s information security policies. • Coordinated service to internal and external audits, verification and discussion of results and definition, and implementation and follow-up of resulting action plans.