Carlos Augusto Paiva Nascimento

• Implementation of SCM area in Ajinomoto Brazil, contributing to dissemination of detailed planning to their team through a clear and objective communication process that ensures understanding at all levels. • Implementation and orchestration of S&OP/S&OE cycle, developing reliable information that enables management to draw up strategic business plans to guarantee reliability, speed and focus in accordance with the area's objectives. • Implementation of IBP (Integrated Business Plan) by SAP model, ensuring that by forums discussions were clear by data driven and accurate analysis. • Stock optimization propositions targets based on cash conversion cycle concept. • High priority agenda to people development by purpose and mission. Some results: • DIO reduction: 30% in the firt year • Accuracy by SKU: 14% to 50% in 2 years • More than 100 people collaborating by IBP system • Worload: reduction 7 days in the sales collaboration process. • Performance increase of 35% in the total cycle.

Manage and build a 17-team promoting service excellence through strategic action and planning; Liainson with departments, suppliers and consumers bringing the best cost-bebefit rations solutions; Responsible for ISO 9001,1400 and 18000 and leader for the committees of Social Media, integration and New Projents on Relationship with Consumers. Selected Contributions: * 98% approval ofconsumers with critical demands, measured by monthly surveys; * A decrease by 45% in operational costs within 3 years; * 60% increase in services, creating new roles, internal recrutment and promotions, as well as generating new business opportunities, optimizing available resources and staff mobility; * Diversification of communication channels to the consumer, updated metriscs and control system; * Promoted in the Customes Relation department culture and services concept fostering an integrated development system based on meritocracy; * Dedicated relation manager with 15 years of experience structuring teams and services in the industrial and services sectors, generating best work-flow, business opportunities and appropriate pre and post sales; * Mindset on people's development and building new leaders, fostering motivated and high-performance teams, ensuring production, quality, operations policies and achieving customer satisfaction; * Winner for "Modern Consumer for Service Excellence" Award three years in a row by Ajinomoto do Brasil (2007, 2008 and 2009).