carlos soto

Lead security strategist and consultant for high-profile hospitality and museum clients across San Diego. I specialize in the convergence of high-end service and rigorous risk mitigation, focusing on: Strategic Safety Leadership: Developing customized Emergency Action Plans (EAPs) and OSHA-compliant cultures for major hotel properties. Professional Curriculum Development: Created and managed executive security training programs to codify industry best practices. Technology Integration: Overseeing the implementation of Enterprise Access Control and VMS to improve response times while maintaining a discreet security footprint.

Guest Safety & Deterrence: Designed and led specialized training focused on customer service excellence integrated with discreet security procedures, maintaining a firm and respectful presence in guest-facing roles to deter undesirable activity and model integrity in guest interactions. Facility & Compliance Audits: Conducted regular physical security audits, guaranteeing adherence to post orders, client protocols, and legal regulations while maintaining strong, collaborative working relationships with site management and maintenance staff.

Directed security operations and personnel for high-value client sites, including a prominent luxury residential community. Residential Management: Served as the primary security liaison for a luxury HOA board, balancing stringent access control with high-touch resident services. Crisis Response & Operations: Managed all scheduling, compliance audits, and incident reporting for a dedicated security team. Safety Innovation: Developed and executed phased safety protocols for critical facility reopenings during the Covid-19 pandemic.

Served five years of Honorable Discharge service, establishing a foundation in operational protocols, tactical security, and disciplined leadership. Experienced in critical incident management and high-stakes decision-making.