carlos lazaro

project manager

About

After finishing my really nice Brazilian experience , back in Europe (Madrid) . I'm a really committed and honest professional with more than 20 years of experience in the Contact Centre , Networking, Unified Communications and Speech Technologies World. I have deep knowledge in Program Management ,Business Development and Presales

Country

spain

City

madrid

Industry

telecommunications

Skill

avaya, project management, telecomunicaciones, business development, preventas, desarrollo empresarial, comunicaciones unificadas, unified communications, contact centre, telephony, sales, coaching, voip, software project management, negotiation, professional services, program management, verint, pre sales, managed services, telecommunications, management, solution selling, cloud computing, saas, ip, team management, protocolo de inicio de sesiones, liderazgo de equipos, integration, speech analytics, speech technologies, servicios profesionales, centros de contacto, ventas, contact centers, juniper networks, servicios administrados, voz por protocolo internet

Experience

project manager

t-systems

1997-3 - 2000-5 · 3 yrs 3 mos

Contact Centre implementations - Nortel portfolio

project manager

eltec t-system

1997-3 - 2000-5 · 3 yrs 3 mos

Contact Centre implementations - Nortel portfolio

western europe sales support manager + professional services client principal spain and portugal

avaya

2010-11 - 2013-9 · 2 yrs 11 mos

Professional Services portfolio Business Generation for Spain and Portugal and creation of complex offers&Statements of Work for the Professional Services area in Spain,Portugal,Italy,Benelux and France.