carlos vargas

vice president customer unit international

About

Highly committed and energized ICT Manager. Career developed in the ICT outsourcing industry, leading to a vast experience in the delivery of ICT Services for industries like: automotive, manufacturing, breweries and Services. Key responsibilities held in different positions: Business Consultant; Customer relationship and interfacing; Management and Leadership; Financial targets; Service Delivery of ICT Business Critical Operations; Strategic portfolio development; International interfacing; Quality and Customer Satisfaction Indexes; Strategy development and implementation; Planning & Solution design; Program and Project Management; Operations take over; Nearshore operations. - 3 years as Head of IT Infrastructure Area, Computing, Telecommunication and Desktop Services and Solutions. - 5 years as Head of department for Telecommunications and Computing areas - 7 years holding different leadership positions in multiple departments - More than 6 years Managing Projects, specific or cross functional for IT and Telecommunication technologies

Country

mexico

City

puebla

Industry

information technology and services

Skill

telecomunicaciones, project management, infraestructura, management, itil process, it outsourcing, telecommunications, cloud computing, it solutions, data centre architecture, preventas, estrategia ti, ict operations, ict service management, ict security, business processes, ict consultancy, business critical operations, centro de datos, procesos de negocio, it consulting, it service management, ict governance, it management, it strategy, it operations, it infrastructure management, business process, data center, itil, infrastructure, integration, outsourcing, pre sales, solution architecture, vendor management, presales, information technology

Experience

vice president customer unit international

t-systems mexico

2019-1 - Present · 7 yrs 9 mos

vice president delivery

t-systems mexico

2016-12 - Present · 9 yrs 10 mos

project manager

gedas

1999-1 - 2006-1 · 7 yrs 1 mo

head of ict operations

t-systems

2012-10 - 2016-12 · 4 yrs 3 mos

head of computing services and solutions

t-systems

2009-10 - 2012-10 · 3 yrs 1 mo

* Responsible for the Financial targets, Strategy, Engineering and Operations of Computing Services, related to SAP Basis, Data Bases, Operative Systems and Data Center Infrastructure for Local and International Customers. * Main responsibilities. * Responsible for the financial results of the area * Identification and development of Team Leaders and key players * Programs for development, quality and efficiency * Support Sales and Presales in the development of new and existent customers * Steering of the relationship with T-Systems North America counterparts * Main interface with headquarter offices in Germany * Vendor Management

gerente telecomunicaciones

t-systems

1999-1 - 2009-10 · 10 yrs 10 mos

* Responsible for the Strategy, Engineering and Operations of Telecommunications Services, related to WAN, LAN, Data Center Communications and Network Security for Local and International Customers. * Responsible for the financial results of the area * Identification and development of Team Leaders and key players * Programs for development, quality and efficiency * Support Sales and Presales in the development of new and existent customers * Sponsor Manager for a Strategic Project Implementation